Field Service Manager

Overview

Supervise and coordinate field technicians for elevator service in Brisbane

Key Responsibilities

• inventory control
• technician rostering
• repair planning
• team management
• technology use
• customer satisfaction

Tasks

-Monitoring material inventory control and technician rostering -Planning and delivering repair/maintenance works -Managing performance and skill development of the team -Work with industry-leading products and technology -Develop and maintain customer satisfaction

Requirements

• safety
• emotional intelligence
• task coordination
• customer interaction
• driver's licence
• mechanical/electrical

What You Bring

-Strong commitment to safety in the workplace -High emotional intelligence -Proven success in coordinating multiple tasks across multiple teams -Ability to interact with customers and ensure positive impact -Full drivers’ licence -Mechanical/Electrical trade qualifications or equivalent experience from Construction or Vertical Transport Industries desired

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Benefits

-Spending time out in the field developing business relationships -Enjoy career progression opportunities within a global organisation -Great benefits and remuneration – Base + car allowance + bonus -Access a range of benefits that engage and motivate our employees and help us make KONE a great place to work -Grow with comprehensive learning and development programs covering a wide range of professional skills

About Kone

-Specializes in the design, manufacturing, installation, and maintenance of elevators and escalators. -Focuses on making the flow of people in and between buildings smoother, more efficient, and sustainable. -Known for its innovative solutions like the KONE UltraRope and KONE Destination Control System. -A key player in both new construction and modernization projects, ensuring safety, energy efficiency, and reliability. -Typically involved in landmark projects like airports, office towers, shopping centers, and residential complexes. -Committed to technological advancements, including smart building solutions and predictive maintenance.

Sector Specialisms