Commercial Sales Account Representative

Description

• Resolves issues with customers
• Maintain active awareness of government procurement schedules, facility needs, and large-scale commercial project timelines
• Attend industry events, pre-bid meetings, conferences, and networking events to represent the company
• Collaborate with leadership to negotiate contract terms that align with company capabilities and margin goals
• Provide weekly and monthly reporting on pipeline activity, bid status, active opportunities, and key account performance
• Maintain and expand relationships with major commercial clients to drive recurring revenue
• Prepares documents for job file reviews with current and prospective clients
• Continually builds product knowledge and refines sales techniques for specific relationship types and verticals
• Maintain a forecast for revenue growth tied to long-term commercial contracts
• Support collections processes for non-residential clients when needed
• Document and track all outreach, bids, and relationship activities within CRM systems
• Conduct regular check-ins with clients before and after services to ensure satisfaction and identify future opportunities
• Contacts customers before and after service is performed to ensure satisfaction and develop additional prospects
• Build and maintain strong relationships with procurement departments, facility managers, property management firms, and government buyers
• Prepare and deliver proposals, capability statements, and contract documentation for current and prospective accounts
• Serve as the primary point of contact for commercial and government accounts, resolving issues professionally and quickly
• Create, manage, and maintain key relationships with insurance agents, adjusters’ other key relationships
• Identify, pursue, and secure commercial and government contract opportunities through RFPs, RFQs, bids, and vendor registration portals
• Prospects and develops new sales leads in assigned verticals
• Manage the full bid lifecycle—from opportunity qualification through proposal submission and follow-up
• Participates in collections efforts with non-residential customers when necessary
• Documents and reports on key referral-source relationships weekly and monthly

Requirements

• Experience in disaster restoration, construction, facility services, or related industries highly preferred
• Valid driver’s license and satisfactory driving record
• Proficient using CRM systems, digital sales tools, and online bid portals
• Excellent verbal and written communication skills, including proposal writing and client presentations
• 5+ years of commercial or government sales experience, with a proven track record securing large contracts
• IICRC certifications a plus, but not required
• Highly motivated, organized, and accountable with consistent reporting habits
• Experience managing RFP/RFQ bidding, procurement processes, and contract negotiations
• Willingness to travel locally/regionally for meetings, events, and pre-bid conferences
• Strong relationship-building skills and the ability to earn trust with decision-makers
• Bachelor’s degree preferred; equivalent experience accepted
• Availability for occasional business events outside normal work hours

Benefits

• Bonus based on performance
• Paid time off
• 401(k) matching
• Opportunity for advancement
• Free uniforms
• Company car

Training + Development

Interview process

Visa Sponsorship

Security clearance