Commercial Sales Account Representative at Servicemaster Rrh in Valley Stream, NY | USD65,000-105,000 | Kablio
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Commercial Sales Account Representative
Servicemaster Rrh
Leading provider of disaster recovery, restoration, and emergency response services.
Develops and manages commercial/government contracts, leads bids and client relationships.
13 days ago ago
$65,000 - $105,000
Experienced (8-12 years), Intermediate (4-7 years), Expert & Leadership (13+ years)
Full Time
Valley Stream, NY
Hybrid
Company Size
- Employees
Service Specialisms
Restoration
Water Damage Restoration
Fire Damage Restoration
Mold Remediation
Emergency Response
Disaster Recovery
Cleaning Services
Commercial Services
+1 more
Sector Specialisms
Commercial
Residential
Hospitality
Healthcare
Education
Government
Retail
Manufacturing
+10 more
Role
Description
bid management
crm tracking
reporting
proposal prep
rfp management
client relations
Resolves issues with customers
Maintain active awareness of government procurement schedules, facility needs, and large-scale commercial project timelines
Attend industry events, pre-bid meetings, conferences, and networking events to represent the company
Collaborate with leadership to negotiate contract terms that align with company capabilities and margin goals
Provide weekly and monthly reporting on pipeline activity, bid status, active opportunities, and key account performance
Maintain and expand relationships with major commercial clients to drive recurring revenue
Prepares documents for job file reviews with current and prospective clients
Continually builds product knowledge and refines sales techniques for specific relationship types and verticals
Maintain a forecast for revenue growth tied to long-term commercial contracts
Support collections processes for non-residential clients when needed
Document and track all outreach, bids, and relationship activities within CRM systems
Conduct regular check-ins with clients before and after services to ensure satisfaction and identify future opportunities
Contacts customers before and after service is performed to ensure satisfaction and develop additional prospects
Build and maintain strong relationships with procurement departments, facility managers, property management firms, and government buyers
Prepare and deliver proposals, capability statements, and contract documentation for current and prospective accounts
Serve as the primary point of contact for commercial and government accounts, resolving issues professionally and quickly
Create, manage, and maintain key relationships with insurance agents, adjusters’ other key relationships
Identify, pursue, and secure commercial and government contract opportunities through RFPs, RFQs, bids, and vendor registration portals
Prospects and develops new sales leads in assigned verticals
Manage the full bid lifecycle—from opportunity qualification through proposal submission and follow-up
Participates in collections efforts with non-residential customers when necessary
Documents and reports on key referral-source relationships weekly and monthly
Requirements
crm
5+ years
bachelor’s degree
iicrc
rfp
driver’s license
Experience in disaster restoration, construction, facility services, or related industries highly preferred
Valid driver’s license and satisfactory driving record
Proficient using CRM systems, digital sales tools, and online bid portals
Excellent verbal and written communication skills, including proposal writing and client presentations
5+ years of commercial or government sales experience, with a proven track record securing large contracts
IICRC certifications a plus, but not required
Highly motivated, organized, and accountable with consistent reporting habits
Experience managing RFP/RFQ bidding, procurement processes, and contract negotiations
Willingness to travel locally/regionally for meetings, events, and pre-bid conferences
Strong relationship-building skills and the ability to earn trust with decision-makers
Bachelor’s degree preferred; equivalent experience accepted
Availability for occasional business events outside normal work hours
Benefits
Bonus based on performance
Paid time off
401(k) matching
Opportunity for advancement
Free uniforms
Company car
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
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Company
Overview
Specializes in rapid response to disasters and emergencies.
Excellence in managing large-scale recovery operations for water, fire, and storm damage.
Highly trained technicians providing expert restoration services to residential and commercial clients.
Operations across multiple sectors including residential, commercial, infrastructure, and utilities.
Swift and thorough restoration services helping businesses and homes return to normalcy after major disruptions.
State-of-the-art equipment for handling restoration projects of any scale, from small homes to large commercial properties.
Nationwide deployment of emergency response teams ensuring prompt support for customers regardless of location.
Culture + Values
Do what’s right
Take care of each other
Think like an owner
Bring out the best in others
Act with agility
Play to win
We Serve
We Care
We Deliver
We Do
Environment + Sustainability
Inclusion & Diversity
Diversity and inclusion council meets regularly to implement strategies
Mandatory diversity and inclusion training program with interactive exercises, videos and discussions
Online platform for employees from diverse backgrounds to share stories and experiences
Mentorship program pairing employees from different backgrounds
Annual diversity and inclusion report tracking progress
Diversity and inclusion committee reviews policies and procedures regularly
Internal network for employees from diverse backgrounds to connect
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