Key Account Manager

Description

• Forecasting and Reporting: Developing accurate sales forecasts and regularly reporting on sales performance, market trends, and competitor activity to senior management. This helps inform strategic decision-making and resource allocation.
• Develop a working knowledge of Company products, goods and materials purchased by the Company.
• Market Intelligence and Competitor Analysis: Staying informed about industry trends, market dynamics, and competitor activity to identify threats and opportunities for the business. This includes monitoring competitor pricing, product offerings, and go-to-market strategies.
• Client Relationship Management: Building and maintaining strong, long-term relationships with key clients at the national level. This involves understanding their business needs, challenges, and objectives, and providing solutions that align with those needs.
• Sales and Revenue Growth: Driving sales and revenue growth within assigned national accounts by identifying opportunities for upselling, cross-selling, and new product adoption. This involves analyzing sales data, market trends, and competitor activity to identify growth opportunities.
• Problem-Solving and Issue Resolution: Addressing any issues or concerns raised by key accounts in a timely and effective manner. This may involve troubleshooting product or service issues, resolving billing disputes, or coordinating with internal teams to find solutions.
• Maintain strict confidentiality in performing the duties of the sales, marketing and office information.
• Account Planning and Strategy: Developing comprehensive account plans and strategies to achieve sales targets and grow the business with each key account. This may involve collaborating with internal teams such as sales, marketing, and product development to tailor offerings to meet client needs.
• Collaboration and Teamwork: Collaborating with internal cross-functional teams, including sales, marketing, customer service, and product development, to ensure a seamless customer experience and alignment on account strategies.
• Travel and Client Visits: Depending on the nature of the business and client relationships, National Account Managers may need to travel frequently to meet with clients in person, attend industry events, and participate in sales meetings.

Requirements

• Valid passport or ability to obtain as there is international travel
• Excellent problem solving skills to develop sales strategies
• Effective verbal and listening communication skills
• 1+ years of experience with delivering sales presentations to Industrial customers
• Proficient in Word, Excel, Power Point, Outlook, etc.
• Demonstrated ability to communicate effectively, both verbal and written, with vendors and Company personnel.
• Thorough working knowledge of MS Office packages and presentation software packages
• In-depth technical sales and applications knowledge of material handling machines
• Experience in sales-based organization
• Demonstrated ability to work across functional areas and levels of management
• Ability to work independently while coordinating activities with a variety of large teams
• Must be high energy and effective in meeting business deadlines i.e. weekly, monthly
• Minimum of 2 years of administrative experience in office setting
• Must be able to handle multiple tasks effectively
• Must be able to maintain good relations with co-workers;
• A college degree or the equivalent combination of education, training and three years of demonstrated professional experience may be substituted
• GED or Diploma
• Excellent organizational and time management skills
• Demonstrate sound work ethics
• Must show courtesy to co-workers, customers, relatives of employees, and others with whom contact occurs.
• Excellent written and verbal communication skills
• Negotiation and Contract Management: Negotiating contracts, pricing, and terms with clients to ensure profitable agreements for both parties. This requires strong negotiation skills and the ability to navigate complex contractual agreements.
• Attention to detail and high level of accuracy
• 3+ years of experience managing dealer accounts in an Industrial environment or managing a territory for a current distributor of like equipment
• Excellent interpersonal skills to prepare and deliver formal presentations to customers
• Strong time management skills
• Able to travel 50-75% of the time

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance