Manager, Licensing & Parking Services

Description

• Leads the development of an annual Branch-wide workforce plan with a focus on identification of the necessary human resources both in terms of capacity and competency.
• Leads the development of the branch budget.
• Ensures development of policies, systems, and procedures across all areas of mandate
• Reviews plans, measures progress, and evaluates plans on a continuous basis and assigns/reallocates resources based on priorities.
• The leadership role includes day to day oversight and guidance of supervisory staff as well as technical and professional roles.
• Reporting to the Director, Community Services, the Manager is accountable for the day-to-day operations of the Branch including planning, program/service operations and financial decisions.
• The Manager is responsible for Branch specific workforce planning.
• Provides advice, guidance and information on area of subject matter expertise to senior City leaders.
• Provides direct leadership, mentoring, training and coaching of the Branch supervisors, coordinators and other staff.
• Regular impact on the general public by ensuring that employees are dealing with the parking administration and enforcement in an appropriate and legal manner.
• Ensures that there is timely and accurate forecasting and ongoing analysis of the Branch budget and expenditures and where necessary, ensues proactive mitigation strategies are developed and implemented.
• Meets with community representatives, partners, and other stakeholders (i.e. taxis brokers and license holders, Regina Humane Society, Regina Police Service, SGI) to plan licensing program and services and resolve service issues.
• Contributes to the development of the Departmental long-term planning and broader annual plan.
• Ensures that licensing and parking services policies, procedures and practices are developed, maintained and adhered to.
• Leads the development and implementation of the annual Licensing & Parking Services branch operational plan in the context of both the City and Department plans.
• Monitors and reports on performance targets.

Requirements

• There are no unusual physical, visual, auditory, or concentration demands associated with this role.
• Communication skills are used to lead and/or facilitate groups of stakeholders, both within the City and with partners, citizens and other levels of government to present complex and challenging content / issues.
• Knowledge of core management practices including program/service delivery models, policy development, planning, budgeting, performance measurement and management and human resources.
• Communication skills are required to resolve conflict, often involving escalated licensing and parking issues and recommendations, and to build common ground and consensus.
• Knowledge of specific issues, trends and challenges within the context of the broader Department and understanding of broader City operations.
• Successful candidates may be required to provide a satisfactory criminal record check per the City of Regina's Criminal Record Check Policy.
• Proof of education is required.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance