Receptionist/Administrator

Description

• Keeping training records accurate and up to date on our HR systems.
• Managing day-to-day operations of training sessions and meetings.
• Handling room bookings, coordinating catering, and ensuring resources are stocked and ready.
• Communicating across multiple channel, phone, email, and online platforms.
• Welcoming and assisting colleagues, learners, and visitors with professionalism and care.

Requirements

• Previous experience in administration, reception, or customer service is a plus, but not essential.
• Comfortable using digital tools and systems.
• A natural communicator with a friendly and approachable manner.
• Strong organisational skills and attention to detail.

Benefits

• 10 free journeys on other First Group Train Operators
• Final salary pension
• Privilege Travel card (75% off other train operators fares for leisure travel)
• 30 days holiday rising by 1 for every completed year of service to a maximum of 37 days (inclusive of bank holidays)
• Free travel on Avanti West Coast for you/spouse/partner/dependents

Training + Development

Interview process

Visa Sponsorship

Security clearance