A global engineering and technology solutions provider specializing in digital, manufacturing, GIS and semiconductor services.
Work on-site in the Customer Support Engineering office in Irvine, CA.
Develop new troubleshooting tests for emerging issues in both new and existing products.
Access and analyze R-Card repair data, test results, and failure observations documented by repair stations.
Work directly with GAR engineers to review technical findings and investigation progress.
Learn and execute testing procedures for known product issues across multiple product lines.
Perform open-box troubleshooting on circuit boards and electronic units to identify malfunctioning components.
Collaborate with Project Engineers to support customer meetings and prioritize FARs to avoid AOG events.
Coordinate with the Materials & Processes Lab to submit evaluation requests and interpret component-level findings.
Prepare and submit Engineering Investigation Reports / FARs through SEM in accordance with GAC requirements.
Determine atypical failure modes and recommend trend monitoring when necessary.
Generate FARs in the approved GAC format, correlating component-level findings to aircraft-level faults.
Provide engineering-directed test and inspection instructions in R-Card to support technicians in Ogden and Dublin.
Collect, organize, and interpret all test data—including SIL testing, directed engineering tests, and lab analyses.
Conduct thermal and vibration testing, using oscilloscopes to monitor data lines and capture failure behavior.
Strong understanding of circuit boards, electronics testing, and diagnostic tools (oscilloscopes, vibration/thermal test setups).
Excellent cross-functional communication skills for collaboration with global engineering and repair teams.
Hands-on experience in a Repair/ repair station, troubleshooting returned units that are in service.
Ability to analyze technical data and write clear, accurate engineering investigation reports.
Hands-on experience in a repair station, electronics repair, or troubleshooting environment.