IT System Administrator - Tier II

Description

The IT System Administrator – Tier II will be responsible for administering our overall IT environment as well as assisting with numerous key technology initiatives. The ideal candidate will have a strong understanding of IT infrastructure, networking, security, and software development. The IT System Administrator – Tier II will work closely with other departments to ensure that our technological solutions are aligned with the company's business goals and objectives.

• Ensure network components and systems work together seamlessly to meet business n Serve as the project lead for business system improvements and support new and existing IT initiatives.
• Maintain the IT infrastructure to include, the operating systems, security tools, cloud-based systems, laptops, desktops, phone systems, software and hardware.
• Independently studies, develops and standardizes complex technical procedures to improve efficiencies.
• Analyzes and identifies trends in issue reporting and devising preventative solutions. Expected to offer suggestions for any noted process improvements and develop the new procedures.
• Set up and maintain IT equipment, to include laptops, desktops, phones, and other related equipment according to Impact standards.
• Works to promote excellent customer service, effective response times and provides expert insights into general support issues. Enforces quality of service guidelines for dealing with internal customers, completing services, and overall customer satisfaction.
• Coordinating and implementing network software and hardware upgrades

Requirements

• Experience with troubleshooting and deploying Windows 2012, 2016, & 2019 Servers
• Experience with Office 365/Exchange (administration and migrations)
• Configuration, management, and troubleshooting skills for routers, switches, and firewalls.
• Excellent organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Excellent analytical and management skills.
• Thorough understanding of IT and practical applications to support the company’s goals
• Excellent interpersonal skills.
• Proficient in Microsoft Office Suite or related software.
• Cloud experience via Azure/Intune/MFA
• Proficient in latest technology for IT systems and management.

Benefits

Compensation details: 65000-95000 Yearly Salary

Training + Development

Interview process

Visa Sponsorship

Security clearance