An innovative design and workplace solutions provider, collaborating with Haworth for excellence.
Ensures furniture installation quality and manages projects as QA Coordinator/PM hybrid.
21 days ago ago
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Seattle, WA
Onsite
Company Size
90 Employees
Service Specialisms
Interior Design
Space Planning
Furniture Solutions
Workplace Strategy
Project Management
Construction Management
Move Management
Construction Services
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
Description
issue resolution
install scheduling
plangrid docs
punch list
client coordination
project documentation
Confirm all installation issues will be resolved
Ensures field paperwork is complete, and delivered in a timely manner
Signed post install reports, delivery tickets, punch list; send email to verify
Single point of contact for, and coordinates with, client and all third-party firms (A&D firm, contractor, cabling vendor, building manager, electrician and other trades, client’s facility and IT groups, movers, etc.)
Walk through with Installer and regroup with Project Manager (if applicable or Account Manager)
Schedule install dates with Service Provider and update punch tracker
Photograph and document damages and missing product on prints in PlanGrid; mark all installation issues with tape (adjustments and alignments).Include Eats & Client Requests.
Develops work plan, schedule and logistics based on overall project parameters, project schedule and scope, and customer’s goals
Address issues from pre-punch
Reviews project site, plans and product specifications
Establishes Project Timeline and maintains the timeline throughout the project (regularly reviewing with client team)
Host Weekly meeting to review CA and Warranty issues within assigned Market
Reviews ship dates for adherence to original requirements
Maintains detailed project documentation, including documentation of key project decisions and customer/project requests/revisions
Photograph condition of the furniture in PlanGrid for record.
Provide punch list to internal team and process paperwork for replacements within 24-48 hours
Directs, coordinates and manages task assignments and completion for entire dealer team
Send Eats and Client Requests to internal team for Order Processing
Assure the client issues will be resolved
Confirm completion
Pre-punch: meet with Lead Installer and Project Manager (if applicable or Account Manager) prior to punch walk
Establishes overall project scope and manages dealer/manufacturer team to ensure coordinated effort
Managing Project Status reports for the internal and external team documenting status of vendor purchase orders (ship dates, receiving, etc)
Inspect all furniture (focusing on locks, drawers, task lights and any electrified furniture pieces)
Plan Grid punch list to be updated regularly and sent to the Internal Team and/or Client (including Eats)
Supervises site installation, including performance of work, installation administration and timeliness of task completion
Requirements
measurements
furniture
communication
technical knowledge
interior design
quality assurance
Ability to execute site specific conditions and take and document measurements
Commercial furniture knowledge
Excellent organizational abilities
Outstanding communication skills
Strong product and technical knowledge, including applicable building codes, correct product application, custom applications and pricing, price estimating and solicitation, electricity and cabling, etc.
Working knowledge of interior construction, interior design, moves and relocations, trucking, furniture manufacturing and shipping, building management and current workplace issues
Ability to analyze, plan, schedule and implement project installation
Thorough knowledge of methodologies of quality assurance and standards
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
A dynamic partner to Haworth, known for delivering cutting-edge workplace design and solutions.
Focus on fostering creativity, collaboration, and productivity, transforming office environments.
Specializes in designing and delivering high-impact commercial spaces, from workplaces to educational facilities.
Expertise in integrating technology seamlessly into workplace environments, enhancing efficiency.
Collaborates with global brands, ensuring every project is an inspired reflection of the client's vision.
Combines design intelligence and functional expertise to help clients create environments that energize people.
Culture + Values
People are at the heart of everything we do.
Collaboration and trust are the foundation of our relationships.
We prioritize creativity, adaptability, and a focus on innovative solutions.
We deliver value through the expertise and passion of our team.
We strive for excellence in everything we do, with a commitment to continuous improvement.
Environment + Sustainability
2030
Net-Zero Target
The company aims to achieve net-zero emissions by this year, showcasing its commitment to environmental responsibility.
They are committed to reducing their carbon footprint and improving sustainability across their operations.
The company has implemented sustainable product solutions, focusing on energy efficiency and materials that minimize environmental impact.
They actively collaborate with suppliers and manufacturers who align with their environmental goals.
They promote waste reduction and recycling in their operations, particularly within their office design and furniture solutions.
Inclusion & Diversity
A strong commitment to building a diverse and inclusive workforce exists.
Recruitment strategies are in place to ensure diverse candidate pools.
Gender balance is a key focus, with efforts to increase representation in leadership roles.
Progress towards diversity goals is tracked and measured, with a commitment to transparency and accountability.