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Engineer /Senior Engineer- Sales
Kone
Manage customer relationships and drive sales of KONE solutions across the project lifecycle.
3d ago
Junior (1-3 years), Experienced (8-12 years), Expert & Leadership (13+ years), Intermediate (4-7 years)
Full Time
Greater Chennai Area
Hybrid
Company Size
68,000 Employees
Service Specialisms
Elevators
Escalators
Autowalks
Automatic building doors
Maintenance
Modernization
People flow planning
Digital access control
Sector Specialisms
Residential
Commercial
Industrial
Buildings
Government
Role
What you would be doing
- Ensures customer satisfaction and solves complaints with the rest of KONE team
- Validates that the contents of the order received from the customer are in line with the negotiation process outcome, including terms and conditions, quality and safety
- Is accountable for the project until Order Booking
- Documents full information of opportunities, tasks and visits, including won and lost reasons
- Proactively develops and creates customer relationships in his/her area of responsibility
- Supports the finance function in money collection
- In early phases of projects, drives solution selling methodology with architects and developers, consultants or other influencers to ensure KONE solutions are meeting customer’s needs and creating value throughout the lifecycle taking into account whole KONE product portfolio
- Arranges pre-tender, pre-booking reviews and ensures Sales-to-Operations handover with complete and correct information
- Responsible for correct opportunity data in CRM
- Is accountable for setting optimal market pricing for each solution
- Develops and grows KONE’s position in his/her customer base or market area
- Generates leads, opportunities, orders and contracts to meet the sales budget and pricing targets
- Requests technical know-how from Customer Solutions Engineering (CSE) in tendering phase in non-standard cases and according to local policy
- Driving execution of her / his individual sales plan including proactive / consultative sales customer visits
- Creates interest and demonstrates value of KONE digital offering to influencers and customers
- Ensures the importance of site readiness communicated to customer and included in the contract
- Finds customer needs and designs solution to meet them
- Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling)
- Ensures correct project categorization at Decision to start tendering by Gate approver
- Responsible for gathering relevant information about market and competitors from the field
- Documents the customer and contact information, responsible for correct customer, influencer and contact data in CRM
- Responsible for timely and accurate reporting
What you bringBenefits
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
Founded in 1910
Years of Innovation
The company has a century-long history of pioneering advancements in the lift and escalator industry.
60+ Countries
Global Presence
Operates internationally, combining local expertise with large-scale capabilities in over 60 countries.
- Specializes in the design, manufacturing, installation, and maintenance of elevators and escalators.
- Focuses on making the flow of people in and between buildings smoother, more efficient, and sustainable.
- Known for its innovative solutions like the KONE UltraRope and KONE Destination Control System.
- A key player in both new construction and modernization projects, ensuring safety, energy efficiency, and reliability.
- Typically involved in landmark projects like airports, office towers, shopping centers, and residential complexes.
- Committed to technological advancements, including smart building solutions and predictive maintenance.
- Customer First: We create value for customers by understanding their needs and exceeding their expectations.
- Caring: We care about the safety and wellbeing of our people and the environment.
- Sustainability: We are committed to improving the efficiency and sustainability of urban life.
- Teamwork: We succeed together by sharing knowledge and working as one.
- Achievement: We strive for excellence and take pride in delivering outstanding results.
Net Zero by 2035
Carbon Emissions Target
Committed to achieving net-zero carbon emissions by the year 2035, demonstrating a strong focus on climate action.
56% CO2 Reduction
Emissions Decrease
Achieved a 56% reduction in CO2 emissions per unit of added value compared to 2018 levels by 2020, showcasing significant progress in emissions management.
30% Energy Savings
Product Efficiency
Focus on energy efficiency in product design, aiming for new products to achieve an average of 30% energy savings, promoting sustainable consumption.
80% Recyclable
Material Use
Ensures that 80% of materials used in new products are recyclable, supporting circular economy principles and reducing waste.
- Sustainability integrated into product design and lifecycle management.
50% Women
Senior Management 2023
Reflects gender diversity in senior leadership roles.
40% Target
Leadership by 2030
Aims to increase women in leadership positions by a specific future date.
- Launched a global employee training program focusing on unconscious bias and inclusive leadership.
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