Business Support, Compliance & Risk Management

Description

• Operate and update change control registers and schedules of rates, verifying accuracy against contractual terms.
• Liaise with JLL teams, clients, and third-party suppliers to address contractual queries, resolve disputes, and facilitate process improvements.
• Support continuous improvement initiatives in commercial and contract administration processes.
• Participate in collaboration workshops and process review meetings to identify commercial efficiencies and innovations.
• Support and manage contract compliance.
• Assist in reviewing supplier charges, verifying compliance with agreed rates, terms, and best value principles.
• Ensure compliance with contractual governance, spend authorisations, and audit requirements.
• Provide support to the Commercial Contract Administrator reporting to the Cost and Commercial Lead
• Maintain organised digital and physical communication channels for contract-related queries, ensuring timely responses.
• Help develop standard operating procedures, training materials, and process manuals for contract management.
• Contribute to benchmarking exercises and value engineering reviews under the supervision of senior commercial team members.
• Support the management of contract delivery and change control processes.
• Support cost validation activities for reactive works, monthly payment applications, and proposed contract variations.
• Support the delivery of services commercial compliance.
• Stage 1 – Core Competency Build: Mastering contract administration, governance compliance, and legal interpretation relevant to service contracts.
• Stage 2 – Analytical Exposure: Supporting commercial assurance, cost reviews, and benchmarking activities; developing proficiency in supplier performance analysis.
• Administer and maintain contract documentation, including variations, correspondence, and audit-ready filing systems.
• Support contract managers with interpretation and application of legal provisions in service agreements.

Requirements

• Detail-focused with excellent record-keeping ability.
• Proactive problem-solving attitude with a client-focused approach.
• Experience in contract administration or facilities management environments.
• Adaptable to changing priorities while maintaining accuracy.
• Basic understanding of facilities management contracts or commercial service agreements.
• Legal qualification or equivalent experience in contract law interpretation.
• Strong ability to interpret, apply, and explain contractual clauses and legal documents.
• Competence in MS Office applications (Excel, Word, Outlook).
• Clear and concise communicator, able to engage diverse stakeholders.
• Analytical approach with a willingness to learn benchmarking and commercial auditing practices.
• Basic familiarity with cost analysis and benchmarking methods.
• Working knowledge of contract management systems.
• Attention to detail, accuracy, and compliance mindset.
• Exposure to governance/compliance procedures and audit requirements.
• Clear written and verbal communication skills.
• Legally qualified (LLB, paralegal certificate, or equivalent) or have demonstrable contract-law expertise.
• Highly organised with strong administrative skills.
• Organised, methodical, and confident in maintaining document control systems.
• A collaborative team player able to work with internal and external stakeholders.
• Stage 3 – Progression Readiness: Taking on increased responsibility in cost audit reviews, value engineering projects, and process improvement leadership, progressing towards Commercial Analyst or Senior Cost & Commercial Audit Analyst roles.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance