Property Damage/Restoration Technician
Servicemaster Restore®
Lead restoration tech handling property damage projects, supervising crew, interfacing insurers.
22 days ago ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Rochester, MN
Field
Company Size
847 Employees
Service Specialisms
Water Damage Restoration
Fire Damage Restoration
Mold Remediation
Storm Damage Restoration
Content Cleaning and Restoration
Commercial Restoration Services
Disaster Recovery Services
Biohazard Cleanup
Sector Specialisms
Residential
Commercial
Industrial
Water
Fire and Smoke
Mold
Weather
Odor
Role
What you would be doing
sketching
drying records
work orders
customer service
adjuster liaison
quality control
- Completes sketch and scope sheet for estimate, complete drying records using mobile software; delivers complete and accurate scope and sketch, dry logs and photo documentation and customer contract to estimator/coordinator inside team members.
- Multi-tasks to manage work orders, ensure appropriate equipment and supplies are loaded on truck needed for job, prioritizes activities to meet deadlines.
- Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
- Role model our customer service expectations with homeowners, adjusters, vendors etc.
- May train new technicians or key operational and sales team members.
- Interfaces with insurance adjusters in person, over the phone, and virtually to resolve issues and answer questions about the loss when needed.
- Completes assigned jobs according to company processes and standards, maintains quality control, supervises technician(s) assigned to job.
What you bring
background check
safety gear
driver's license
leadership
- Must pass Background Check
- Must be able to wear respirator and safety gear when job conditions warrant
- Valid Drivers’ License and satisfactory driving record
- Experience in leading, training, or managing others in prior role
- Health insurance
- Opportunity for travel
- 401(k) matching
- Paid Time Off, Medical/Dental Benefits, Flexible Schedules, 401K Plan, Uniforms and Training provided, Be a Hero Everyday!
- Dental insurance
- Competitive benefits and wages that include:(franchisee to customize from examples)
- Growing company with opportunities for advancement for those who desire it
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- must pass background check.
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Company
Overview
1929 Founded
Year Established
The company traces its roots back to 1929, showcasing its long-standing history and expertise in the industry.
1,000+ Franchises
National Network
Operates through over 1,000 franchises nationwide, providing extensive coverage for emergency response services.
Respond 365 System
Real-Time Job Tracking
Pioneered Respond 365, an innovative real-time job-tracking system that sets industry standards for efficiency.
National Scale
Community-wide Disasters
Backed by a larger network, they handle everything from single-house floods to large-scale community disasters.
- Evolved into a crisis-response leader from its origins as a small moth-proofing business.
- Tackles emergencies ranging from burst pipes to tornado damage.
- Restores homes and businesses after water, fire, smoke, mold, odor, and weather events.
- Projects range from small-scale incidents to major community-wide disasters.
- Utilizes a Disaster Operations Center with forecasting tools to pre-stage response teams for major events.
- We are passionate about restoring peace of mind and rebuilding lives.
- We act with integrity, do the right thing, and take ownership of the work we do.
- We have a relentless focus on providing exceptional customer experiences.
- We are committed to delivering the highest standards of quality and service.
- We build strong partnerships with our customers and communities.
- We drive innovation to improve our services and expand our capabilities.
2050 Target
Net Zero Commitment
Aim to achieve net zero emissions, demonstrating a long-term commitment to climate action.
- Focuses on sustainable, environmentally responsible services.
- Reduces carbon footprint through energy-efficient processes and waste reduction strategies.
- Utilizes green cleaning solutions and eco-friendly technologies.
- Emphasizes sustainable practices throughout the supply chain to limit environmental impact.
- strives to build an inclusive workplace where everyone feels valued and respected.
- is committed to diverse hiring practices and creating equal opportunities for all employees.
- has implemented programs to support the advancement of women and underrepresented groups in leadership roles.
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