Evaluate emerging technologies and recommend solutions that improve efficiency and scalability.
Incorporate and assist with the IT needs of other corporate subsidiary companies as required.
Build, maintain, and optimize on-premises and cloud-based infrastructure.
Monitor ticket queues and service levels to ensure timely issue resolution and SLA adherence.
Use ManageEngine ServiceDesk Plus (or similar tools) for ticketing, asset management, and ITIL-based operations.
Plan and manage IT projects, timelines, and implementations with minimal operational disruption.
Oversee imaging, configuration, deployment, and support of laptops, tablets, mobile devices, and other endpoints with Microsoft AutoPilot and PXE.
Actively participate in the ticketing system to resolve issues, maintain service quality, and improve team response time.
Troubleshoot and support both physical and logical networking environments.
Assist with training internal staff in SOX compliant practices and perform internal audit attestations.
Define, implement, and enforce IT policies, procedures, and service standards.
Continuously work with other departments to assist with company technology innovation and process automation.
Oversee IT budgets, ensuring cost-effective use of resources aligned with business priorities.
Proactively monitor system performance and address issues before they impact operations.
Manage vendors, contracts, and procurement for hardware, software, and services.
Assist with managing networking environments, including cable, switches, firewalls, and end-to-end deployments.
Explore and implement AI-driven solutions, including LLMs and workflow automation, where they add business value.
Lead, mentor, and develop IT staff, strengthening both technical and professional capabilities.
Apply scripting, automation, and data tools, including SQL, PowerShell, Power BI, Power Automate, Databricks, and cloud AI tools.
Act as a subject-matter expert, providing hands-on guidance and real-world technical leadership.
Collaborate with leadership to define and execute the organization’s IT strategy and roadmap.
Perform hands-on work in Azure and/or AWS environments.
Standing up new field and office locations with networking and IT asset needs.
Develop and maintain automation to improve IT and business workflows.
Requirements
azure
vmware
sql
networking
servicedesk
bachelor’s
This role will be based in Provo, UT but will require regular travel to our headquarters in Heber, UT as well as occassional travel to our various regional offices*
Proven experience managing and developing IT teams.
Willingness to work hands-on and see tasks through to completion.
Strong hands-on experience with Azure, networking, and infrastructure design and support.
Strong problem-solving skills with a proactive, ownership-driven mindset.
Demonstrated ability to lead through direct technical contribution, not solely delegation.
Working knowledge of SQL, scripting, and automation tools.
Experience with VMWare ESX hosting, NetApp, Synology NAS, Boomi, Nasuni,
Enterprise networking experience (physical and logical).
Experience supporting and troubleshooting end-user devices and systems.
Bachelor’s degree in IT, Computer Science, or related field (advanced degree preferred).
Experience with ManageEngine ServiceDesk Plus.
Experience with Databricks, cloud-based AI platforms, or LLM-driven automation.
Benefits
Dental Plan and Vision Plan
Pet Insurance
Life insurance, short term & long-term disability
Identity Theft Protection and so much more!
Paid Holidays
PTO that starts accruing DAY 1
Several medical plans to choose from
401K Immediate Vesting; employer match starting same day
Employee discounts, EAP and Wellness Program
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded with a vision to support the growing demands of utility infrastructure across North America.
Focused on building and maintaining critical electrical and energy systems that power communities.
Known for its strong expertise in overhead and underground electrical distribution networks.
A trusted partner for utilities, construction companies, and municipalities on large-scale projects.
Has completed high-profile infrastructure projects, enhancing energy reliability in urban and rural areas.
Utilizes cutting-edge technology to ensure safety, efficiency, and quality across all projects.
Committed to delivering projects on time and within budget, even in challenging environments.
Operates across diverse geographic regions, tailoring services to meet specific local requirements.
Culture + Values
Safety is our highest priority.
We are committed to excellence and delivering exceptional results for our clients.
We value collaboration and teamwork, ensuring everyone has a voice in problem-solving.
We believe in continuous improvement and always look for ways to innovate.
Integrity is foundational to our work and relationships with clients and colleagues.
We are committed to fostering a positive work environment where respect and professionalism are paramount.
Environment + Sustainability
Committed to sustainability and environmental responsibility.
Strive to minimize environmental impact through energy-efficient equipment and operations.
Implement best practices to reduce waste and improve resource efficiency on projects.
Incorporate green technologies and practices into all projects when feasible.