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Data Center Infrastructure Program Manager
Ies Communications
The Program Manager will oversee the execution of low voltage projects, develop program strategy, lead a team of Project Managers and experts, and ensure adherence to industry regulations and quality standards.
17d ago
Expert & Leadership (13+ years)
Full Time
Raleigh, NC
Onsite
Company Size
1,000 Employees
Service Specialisms
Communications
Technology Solutions
Networking
Security Systems
Data Services
Audio Visual Systems
Consulting
Project Management
Sector Specialisms
Construction
Data Center
Audio Visual
Security
Life Safety
WiFi
Distributed Antenna Systems (DAS)
Copper Infrastructure Solutions
Role
What you would be doing
process improvement
program strategy
project management
vendor coordination
team leadership
client communication
- Continuous Improvement: Drive the development and improvement of processes, methodologies, and tools to enhance efficiency, productivity, product quality, and overall customer satisfaction.
- Program Strategy: Collaborate with Branch Manager, Division Manager, and VP of Operations to define the program vision and strategy. Identify opportunities for innovation and improvement for program processes and tools.
- Scope and Budget Management: Develop project scope, budget, and resource plans. Continuously monitor project progress and ensure adherence to established parameters.
- Vendor and Supplier Coordination: Collaborate with vendors and suppliers to procure all necessary equipment and materials. Ensure timely delivery and cost-effectiveness.
- Must promote the culture and mission of IES, as well as program objectives to all employees, vendors, clients, and business partners.
- Stakeholder Communication: Coordinate ongoing communication between clients, stakeholders, and other cross-functional teams to understand the requirements, communicate project progress, and to manage expectations.
- Team Leadership: Supervise, mentor, and guide a team of experts, including Project Managers, Field Engineers, Technicians, and other support staff to ensure cohesive teamwork and efficient project execution. Foster a collaborative and empowering work environment to maximize productivity and creativity.
- Quality Assurance: Implement quality control measures to maintain the highest standards of workmanship. Ensure project deliverables meet all quality control program expectations, emphasizing zero punch list items.
- Documentation and Reporting: Develop and implement program standards for project documentation and reporting in accordance with customer requirements. Maintain accurate and up to date project documentation, progress reports, and project metrics for IES management and customer review.
- Project Management: Lead and manage all aspects of low voltage projects from initiation to completion, ensuring that project timelines, budgets, and quality expectations are met.
- Client Engagement: Serve as the primary point of contact for the client, establish and maintain a strong relationship with the client, and promptly address any concerns or inquiries from the client.
- Compliance and Regulations: Keep up to date with current industry regulations, codes, and safety standards for low voltage systems. Ensure project and team member adherence to all applicable guidelines and regulations.
- Risk Assessment and Mitigation: Identify potential risks and develop risk mitigation strategies for proactively addressing challenges that may arise during project execution.
- KPIs: Accountable for business Key Performance Indicators (KPIs) within the program (e.g. safety, quality, client satisfaction, financial performance, program growth, etc).
- Pre-Construction Engagement: Coordinate ongoing communication between the Sales and Pre-Construction teams to ensure that program goals are achieved and to ensure that IES standards and Customer requirements are met.
What you bring
problem solving
ms project
project management
high school diploma
supervisory experience
telecommunications
- Must have experience in customer and General Contractor interactions.
- Must have the ability to learn Company and customer project management systems.
- Must be able to supervise multiple Project Managers.
- Must have proven problem-solving skills, critical thinking skills, and the ability to effectively read, write, and give oral presentations.
- Must be able to successfully secure and maintain a Company-sponsored American Express credit card.
- Must have proven high-level skills to interpret blueprints and other project documents, including but not limited to scope, specifications, reporting, and quality metrics.
- Must meet Company minimum driving standards.
- Must be able to manage multiple tasks/projects simultaneously.
- Must have demonstrated and verifiable ability to create and manage a project schedule, scope of work, and detailed associated tasks, from project initiation through final completion and customer turnover.
- Must be self-motivated, positive in approach, professional, and lead others to create, develop, and implement project process improvements.
- Must be able to travel within branch territory and/or regional territory as needed.
- Must be proficient with Microsoft Office (Word, Excel, and MS Project).
- Must have a minimum of seven (7) years supervisory or managerial experience.
- Must possess at least a high school diploma or equivalent; bachelor’s degree preferred.
- Must have a minimum of five (5) years of experience in telecommunications or a related technical or construction field.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- the company conducts background checks, including criminal history, employment verification, and education verification.
Company
Overview
- Founded with a vision to deliver top-tier communication solutions, IES Communications has rapidly expanded to become a leader in integrated communication systems.
- With a focus on providing high-quality design and installation services, IES Communications partners with clients across various industries to create customized, reliable solutions.
- The company offers cutting-edge technologies and services for commercial, residential, and industrial sectors, ensuring seamless communication networks.
- IES Communications has been involved in landmark projects, providing voice, data, video, and security integration across diverse environments.
- Notable for their ability to tackle complex and large-scale installations, the company has become a trusted provider for major infrastructure and utilities projects.
- From smart office solutions to large-scale industrial facilities, IES Communications’ expertise spans the full spectrum of integrated communication needs.
- Safety First
- Innovation
- Collaboration
- Customer-Centric
- Accountability
by 2030
Net Zero Target
Aims to achieve net zero emissions.
- Commitment to reducing environmental impact through sustainable solutions
- Focus on energy efficiency and waste reduction
- Implementation of green technologies across operations
- Commitment to building a diverse and inclusive workforce
- Continuous efforts to provide equal opportunity in hiring and career advancement
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