Business Development Manager

Description

• Work cross-functionally with internal teams to ensure service delivery aligns with client expectations and values.
• Assist in coordinating client events, tours, and networking opportunities to strengthen relationships.
• Collaborate closely with supporting roles (e.g. operations, pricing, proposal development) to ensure timely and effective client responses.
• Coordinate and support meaningful client touchpoints including proposals, presentations, and site visits.
• Develop and maintain strong, long-term relationships through consistent, transparent, and respectful communication.
• Serve as a trusted advisor to clients, identifying ways to continually improve the client experience.
• Maintain high standards of documentation, including CRM entries, meeting notes, and pipeline updates.
• Strategically support growth initiatives through collaborative planning, insight sharing, and thoughtful engagement.
• Participate in industry associations and events to enhance visibility and build credibility within the market.
• Foster a client-centric culture that emphasizes trust, service excellence, and collaboration.
• Support the creation of tailored service strategies and proposals in collaboration with internal stakeholders.
• Ensure all communications and deliverables reflect the company’s service-first values and standards of excellence.
• Proactively engage with potential and existing clients to understand their evolving needs and offer thoughtful, tailored solutions.
• Conduct market research to identify new opportunities and recommend strategic approaches aligned with client priorities.
• Contribute to long-term planning and client retention efforts through regular feedback and insight collection.
• Engage with clients through value-driven conversations, focusing on how services can support their long-term goals.
• Prepare regular reports detailing client engagement activity and outcomes related to strategic objectives.

Requirements

Must be able to pass a Criminal Record Check.

• Experience using CRM systems and MS Office Suite (Word, Excel, PowerPoint, Outlook).
• Proven track record in building and nurturing long-term client relationships.
• Highly organized with strong time management and planning abilities.
• Experience working within the real estate, property management, or related service industries is strongly preferred.
• 5+ years’ experience in a client-facing business development or service-oriented role.
• Strong emotional intelligence and communication skills; excels at listening, empathizing, and responding to client needs.
• Bachelor’s degree or equivalent experience is preferred.
• Comfortable leading meetings, writing proposals, and delivering presentations in a consultative style.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance