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Room Attendant
Highgate
Highgate is a global investment and hospitality management firm focused on creating value in real estate.
Clean and maintain guest rooms, hallways, and public areas while ensuring guest satisfaction.
10d ago
Junior (1-3 years)
Full Time
Naples, FL
Onsite
Company Size
2,000 Employees
Service Specialisms
Hospitality
Real Estate Investment
Asset Management
Property Development
Hotel Management
Investment Management
Sector Specialisms
No specialisms available
Role
What you would be doing
trash removal
linen management
chemical refill
lost & found
room cleaning
cart restock
Remove all trash and dirty linen from guestrooms and hallways.
Replenish chemical bottles.
Handle items for “Lost and Found” according to the standards.
Ensure overall guest satisfaction.
Thoroughly clean guestrooms according to brand standards.
Restock housekeeping cleaning cart for next day's use.
Keep all hallways, public areas and closets clean, neat and vacuumed
Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
What you bring
guest service
physical strength
communication
high school
standing
Must be guest service oriented and positive at all times focusing on high quality service for the guest satisfaction
Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
High School diploma or equivalent and/or experience in a hotel or a related field preferred but not required.
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