Proactively promote a “Safety First” culture in line with the JLL Cardinal Rules of Safety are adhered to.
To escalate any major site issues or incidents to your line manager asap once noticed.
Act as Primary point of contact for all engineering related matters from the client teams.
Manage the clients CAFM systems, keeping within “green” SLA’s & KPI’s, ensure updates are added and with sufficient data.
Proactively assisting the management team to produce quotations by giving accurate and good quality information where extra works are identified.
Attend weekly operations meetings, client meetings as requested within a professional, effective manner.
Ensure that the Contract efficiently meets all the relevant KPI & SLA requirements.
To complete all PPMs within SLA.
Management of onsite critical spares including maintaining site stock register and monthly auditing.
To assist the Account Manager in completing the Monthly and Quarterly Engineering Report ensuring that significant events or activities are noted.
Ensure the asset database is correct and up to date.
To provide accurate time sheet information weekly and on time.
Ensure all operational issues are brought to the Account Managers & Customers attention and provide all relevant reports with recommendations.
Taking ownership of the client’s needs and purse good communications with the customer in order to build a stable relationship.
Compilation of incident & near miss reporting and after-action reviews for any critical incident.
Always carry out the works requested in a professional and proactive manner.
The control of all activities relating to the technical and efficient operation of the installed building systems including all MEP assets and compliance with statutory regulations.
Operate all systems within the facility in a competent, effective and efficient manner.