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Community Manager
Kettler
Responsible for managing and coordinating all aspects of an affordable apartment community's operations, providing excellent customer service, and achieving budgeted financial goals.
20d ago
Experienced (8-12 years), Expert & Leadership (13+ years), Junior (1-3 years), Intermediate (4-7 years)
Full Time
Newport News, VA
Onsite
Company Size
5,000 Employees
Service Specialisms
Property Development
Design
Consulting
Sector Specialisms
Residential
Commercial
Property Management
Real Estate Development
Land Development
Multifamily Housing
Community Development
Investment
Role
What you would be doing
team leadership
staff supervision
rent collection
leasing goals
market analysis
property maintenance
- Lead by example to help maintain a high-performing, customer-focused team.
- Hiring and supervising all on-site staff, including maintenance staff.
- Ensuring that rent is collected in a timely manner and following appropriate procedures when residents are delinquent.
- Contribute to achievement of team goals, leasing benchmarks, and resident retention.
- Understand the current sub-market and mentor others to ensure their comprehension.
- Providing a quality living environment for residents and positive work environment for team members.
- Ensuring that all apartments and property grounds are maintained at company standards.
- Support outreach initiatives that effectively market/promote the property.
- Monitoring the financial operations and achieving budgeted NOI.
- Managing administration of property operations and leasing office.
What you bring
renovations
legal knowledge
lihtc
licence
financial analysis
software
- Experience with unit and common area renovations.
- Working knowledge of applicable Landlord Tenant Laws, Fair Housing mandates and other legal issues affecting property management.
- Experience with the Low-Income Housing Tax Credit (LIHTC) program is preferred
- DC Property Manager Licence must be obtained with 90 days of hire.
- 4+ years’ experience in the property management field.
- High School Diploma, Bachelor’s Degree preferred.
- Must be able to work on the weekends.
- Must be able to walk apartments and grounds, including steps and climbing stairs.
- Strong financial analysis, budgeting, and P&L management skills.
- Experience with property management software.
- Computer Proficiency and knowledge of Microsoft Office Suite.
- Excellent verbal and written communication skills and ability to interact with residents and customers in a professional manner.
- 2+ years’ supervisory experience.
- Demonstrated Leadership ability and proven track record of success with the leasing process.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- rent collection and delinquency management
- leadership and team management
- financial analysis and p&l management
- leasing and marketing initiatives
- unit and common area renovations
- lihtc program experience
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Company
Overview
Since 1960
Years in Business
The company has grown into a leading name in real estate development through decades of impactful work.
- The company focuses on both residential and commercial property projects, with a legacy of impactful developments.
- Notable for a variety of high-quality apartment complexes, mixed-use communities, and modern office spaces.
- Their work spans several U.S. cities, demonstrating a keen focus on urban development and revitalization.
- Creates spaces that blend functionality with modern aesthetics, often incorporating green spaces.
- Projects frequently feature sustainable and innovative designs, enhancing the overall value and community experience.
- Commitment to delivering long-term real estate investments is reflected in their diverse project portfolio.
- Ability to transform underdeveloped areas into thriving communities has made them a significant player in the industry.
- Put the interest of clients that entrust us with discretionary capital ahead of our own. Invest with the highest degree of professionalism, skill and care.
- We build productive and lasting relationships with our customers, team members, and partners to improve the broader community in which we live and work.
- Apply creativity, innovation and sustainability to the hallmarks of our communities, resulting in unique living experiences for our residents and strengthens our impact on the surrounding areas.
- Our commitment to building communities strengthened by relationships that improve, connect, and harmonize the surrounding areas of which we’re a part of.
- Engage and encourage team members to elevate strengths, challenge weaknesses, and cultivate a collaborative environment.
- The integrity of our brand is founded on the principle of strong values driven by relationships coupled with the desire to improve and build communities for the future.
- Our success as a trusted partner is built upon the concept of delivering long term value to the assets that which we develop, manage, and deliver.
- We are driven by cutting edge technology, staying ahead of the curve, and optimizing strategy based on leading market trends to provide long term value to assets.
2021
Cargo Bike Partnership
Partnership with DOCKR since 2021 for electric cargo bikes.
2023
Planet Mark Certification
UK operations began working towards Planet Mark in 2023.
Zero
Flawless Audit
Achieved FSC audit with zero corrective actions.
- Working with Planet Mark to measure and reduce carbon footprint through certification.
- Committed to embedding sustainability into business practices via Planet Mark Business Certification.
- Cargo‑bike partnership supports rapid decision‑making to scale sustainable solutions.
- Focus on product innovation and sustainability as long‑term mission.
- All teak products FSC® Chain of Custody certified (FSC® C155033).
- No available data on Diversity at Kettler (N/A).
- No available data on Women at Kettler (N/A).
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