Security Team Leader
mitie cleaning & hygiene services
Leads security team, manages operations, incident response, and compliance.
22 days ago ago
Junior (1-3 years), Experienced (8-12 years), Expert & Leadership (13+ years), Intermediate (4-7 years)
Full Time
Leeds, England, United Kingdom
Onsite
Company Size
1500+ globally Employees
Service Specialisms
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Sector Specialisms
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Role
What you would be doing
site patrols
control room
incident management
key control
emergency response
access control
- Perform periodic site tours to verify security coverage and record findings in duty logs.
- Handle telephone enquiries professionally; escalate building faults to the appropriate helpdesk.
- Continuously review and enhance the site's security strategy by implementing industry best practices.
- Ensure patrolling officers are equipped with radios, keys, and Personal Notebooks (PNBs).
- Deploy team members to off-site locations for supervision or emergency response as needed.
- Ensure contractors do not enter restricted areas without prior written clearance and escort.
- Implement performance management processes, including monthly/annual reviews and probation reports.
- Promote and enforce Health & Safety policies, including access control, key control, smoking, and general site safety.
- Participate in team management meetings; provide reports and recommendations.
- Conduct verification checks of Control Room equipment at the start/end of each shift; initiate corrective actions as needed.
- Demand high standards of service delivery through briefings and guidance.
- Collaborate with the Facilities Manager to deliver exceptional service standards to internal and external customers.
- Conduct prescribed unlock/lockdown procedures at shift start/end.
- Support corporate events by coordinating with supervisors and ensuring post-event security checks.
- Activate the Emergency Response Plan when required.
- Ensure security team members are effectively deployed, systems are operated correctly, and all required functions are performed.
- Parade, deploy, and manage team members during their duty; ensure proper dress code, task allocation, and incident handling.
- Manage incident responses promptly and effectively; escalate to senior management when appropriate.
- Follow all reasonable instructions issued by the Security Operations Manager and Support Manager.
- Manage site key inventory; conduct start/end-of-shift checks and report discrepancies.
- Uphold duty of care by ensuring compliance with policies related to:
- Deploy escorts for contract workers unless exempted in writing by the sponsoring department.
- Conduct fair and efficient duty rostering, annual leave allocation, and overtime scheduling.
- Monitor attendance and timekeeping; take corrective action when necessary.
- Adjust team deployment based on prevailing alert levels.
- Maintain accurate records for daily reports, handovers, and incident transparency.
- Supervise entry/exit searches as part of access control procedures, based on alert status.
- Investigate disciplinary and grievance matters; maintain team morale through effective leadership.
- Ensure the safety and security of client staff, contractors, colleagues, and consumers.
- Organise and manage security team workloads efficiently without compromising service quality.
- Respond to emergencies and assist with building evacuation and searches, following site Emergency Response procedures.
- Protect client assets by adhering to recognised best practice techniques and procedures.
- Maintain site security and safety in accordance with site assignment instructions.
What you bring
excel
iosh
cctv
counter terrorism
transformational change
proactive
- Proficiency in MS Office and Excel.
- Capacity to inspire and enable others to excel.
- Ability to lead transformational change.
- Awareness of Counter Terrorism risks.
- Solid understanding of Health & Safety, with IOSH qualification as a minimum.
- In-depth knowledge of security manning, CCTV systems, and relevant legislation.
- A proactive, ‘can-do' attitude and strong interpersonal skills.
- High standards of delivery with strong attention to detail.
- Flexibility to work weekends and out-of-hours as part of a 24-hour operation.
Information not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
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Culture + Values- Bring your expertise in software development
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- Bring your expertise in software development
- Bring your creativity and problem-solving skills
- Bring your expertise in software development
- Bring your creativity and problem-solving skills
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- Bring your expertise in software development
- Bring your creativity and problem-solving skills
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