Monitor and optimize system performance, ensuring high availability and minimal downtime as part of post-go-live operational support.
Schedule, review, and approve production deployments, working with Global Deployment/Release leaders.
Analyse Oracle Fusion enhancements, change requests, and support activities.
Optimize and effectively manage enhancements and support ticket backlogs within the value stream, reviewing with the team.
Lead and mentor functional and technical team members within the value stream, providing guidance and support to junior team members.
Follow JCI’s Major Incident Management process to address any critical issues (P1/P2) by engaging the right teams.
Coordinate with other value stream leads within Fusion DevOps, delivery, and support leads for other edge applications to address any integration issues between PTP and other value streams/integration areas in a timely manner.
Perform capacity planning of resources based on approved backlogs for enhancements and support tickets to meet SLAs provided to business stakeholders.
Manage project timelines and stakeholder expectations effectively.
Plan and prioritize work for approved backlogs within the value stream, reviewing with BPO/GPO and Oracle Fusion Solution Architects.
Share value stream-level reporting with KPIs for the value stream with Global and Regional DevOps Leaders.
Implement DevOps practices to streamline development, testing, and deployment processes.
Collaborate with cross-functional teams to enhance system performance and reliability.
Stay updated with the latest Fusion technologies and DevOps tools to drive continuous improvement.
Drive continuous improvements to reduce support tickets and automate manual activities wherever possible.
Conduct system configurations, testing, and user training as needed.
Lead the development and support of Fusion AP processes and solutions.
Requirements
oracle cloud
sql
oracle fusion
edi
agile
jira
Proven ability to effectively prioritize and execute tasks in a reactive high-pressure environment.
Excellent verbal and written communication skills along with strong analytical abilities.
Ability to write SQL-based reports for troubleshooting without technical team assistance.
Oracle Cloud certifications.
Knowledge of additional Oracle modules.
Experience in AP invoice automation and Intelligent Document Recognition (IDR) processes.
Expertise in Oracle Fusion functional configuration and solutions for small- and large-scale initiatives across the globe.
5+ years of hands-on experience with Oracle Cloud Fusion modules:
Expertise in Oracle Fusion AP processes, including Subledger Accounting (SLA), intercompany transactions, and month-end close procedures.
Strong background in EDI implementations (e.g., EDI-850, EDI-810)
Strong understanding of cloud integration (FBDI, REST/SOAP APIs) and proven problem-solving methods.
Strong understanding of Receipt Accounting, Cost Accounting, and Project modules
10+ years of experience in consulting or industry, including:
Proficiency in Office 365 tools (Teams, Outlook, Word, PowerPoint, Excel, OneNote, Visio, SharePoint).
Production support experience (at least consecutive 1 year in Cloud applications).
Experience with Agile methodologies.
Ability to multi-task and handle multiple Fusion instance problems in parallel.
Strong background in payment integrations,
Bachelor's degree in engineering, Information Systems, or equivalent.
Experience with tools such as Jira, Panaya, ServiceNow, and Power BI for project tracking, testing, incident management, and reporting.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
1885
Year Founded
Pioneered the electric thermostat and launched the building controls industry.
2016
Year of Merger
Merged with Tyco International, expanding into fire protection and security.
$26.8B
Annual Revenue
Generates revenue across four global business segments.
Record Backlog
Project Demand
Maintains a strong backlog of digital and infrastructure projects.
Pioneered the electric thermostat, launching the building controls industry.
Evolved into a global leader in smart building systems through over a century of innovation.
Typical projects range from HVAC installations to integrated smart systems in hospitals, airports, stadiums, and data centers using their OpenBlue digital platform.
Expertise covers HVAC, fire detection and suppression, security systems, energy management, and facility services.
Earned LEED Platinum certification for its North American headquarters and supplied smart systems to landmarks like Burj Khalifa and Taipei 101.
Culture + Values
N/A – Johnson Controls does not publish an official list of culture or values under standardized headings on its public website or LinkedIn.
Environment + Sustainability
43.8% reduction
Emissions reduction
Reduced Scope 1 & 2 emissions by 43.8% since 2017 toward a 55% target by 2030.
56% reduction
GHG intensity
Achieved a 56% reduction in GHG intensity since 2017.
56% renewables
Global electricity
56% of global electricity was matched by renewables in 2024.
25% sites landfill-free
Manufacturing sites
23 manufacturing sites (25%) achieved zero-landfill in 2024.
Inclusion & Diversity
Double women leaders by 2026
Global Leadership Diversity Target
Aim to double women leaders globally and minority leaders in the U.S. within five years, initiative launched in 2021.
>100k global workforce
Community Volunteering Impact
Engaged global workforce of over 100,000 across 150+ countries, contributing over 61,000 volunteer hours in 2023.
Includes diversity targets in senior leaders’ performance metrics tied to compensation.
Partnerships with HBCUs to develop next-gen sustainable building leaders through scholarships and education initiatives.
Increased spend with women- and minority-owned businesses as part of supplier sustainability and inclusion goals.