Information Technology (IT) Manager

Description

• Develop a Configuration Management (CM) Plan
• Shall update/maintain existing CAD files for all facilities, space planning, and telecommunication drawing and capacities
• Supply all materials and labor for IT infrastructure modifications and new installations, to include conduits, wire-mold, cabling and fiber
• Oversee the telecommunications infrastructure including the project management of ISP and OSP projects, design engineering, integration, testing, installation, operations and maintenance of communication distribution system, recapitalization, and upgrade capabilities
• Oversee and provide all necessary experienced labor and supervision to manage, maintain, operate, design, engineer, test, inspect, and repair both the inside and outside plant telecommunication infrastructure
• Operate an IT Help Desk that operates daily, Monday through Friday
• Support the day-to-day operations and maintenance functions for the facility-related infrastructure networks and recommend efficient Tier 1 solutions by performing preventive maintenance, troubleshooting and diagnostic failures and restoring failed operational capabilities within a specified amount of time, ensuring sustainment of mission operations
• Responsible for the preparation of documents and coordination for the Authorization and Assessment (A&A) process, currently Intelligence Community Directive 503 (ICD 503)
• Responsible for the procurement, installation, maintenance, and repair and documentation for telecommunications cabling infrastructure and network conveyance
• Develop a System Development Plan
• Operate, inspect, test, maintain, update, and repair the Facility Control System, Power Control Monitoring System and, Building Monitoring System as well as the Supervisory Control and Data Acquisition (SCADA) system
• Develop and maintain an IT plan as part of the Program Management Plan (PMP) that is focused on business and enterprise systems and information management
• Integrate and coordinate with other government and industry partners to implement new enterprise solutions and performed related O&M
• Support transition activities on all IT systems as required
• Ensure skilled and experienced systems engineers, and database administrators for each system are available and able
• Provide Information system and business applications support to include hardware, software, and infrastructure support to include maintenance, repair, and replacement of component parts and network connections
• Responsible for collecting and overseeing customer requirements, design and engineering, cyber security, test and integration, and implementation of the system
• Support the facilities, logistics, security, and telecommunications infrastructures by providing the IT and Communication systems design, implementation, cyber security, testing, Operations and Maintenance (O&M), software upgrades and recapitalization of hardware
• Ensure qualified personnel are ready and able to perform O&M on the various facilities and communication systems
• Perform unclassified network systems administration and maintenance that require access to the site cable architecture
• Implement enterprise solutions for Enterprise Resource Planning Tool (ERPT) support as needed

Requirements

• Ability to work in fast paced environment with excellent oral and written communication skills
• Ability to maximize technical, performance, and operational efficiencies and minimize lifecycle costs
• Strong understanding of data governance principles, policies, and best practices
• Minimum of two (2) consecutive years of supervisory experience in IT management
• A minimum of five (5) years of experience managing similar projects of size, scope and complexity through the planning, execution, and monitoring stages, preferably with NRO experience to adequately understand mission needs across the enterprise
• Proficient in shaping and steering architecture, driving the implementation of cutting-edge technology solutions at the forefront of innovation
• Currently holds applicable 8570 certifications and Security+
• Ability to enhance and enable interoperability across the enterprise
• A bachelor's degree in information technology, computer science, or information systems management, or equivalent experience
• Must be a certified IT professional with an International Information System Security Certification Consortium (ISC)2 Certified Information Systems Security Professional (CISSP) certification
• Ability to enhance alignment of development and integration with end-user and mission needs
• Demonstrated experience in help desk activities, recapitalization, networks, development of systems security plans, and protected communication technologies
• Experience working in 24x7 mission critical environments such as data centers, where continuous availability of facility infrastructure is essential and of the highest priority
• Ability to maximize services and capabilities, provisioned as a service
• Experience with SCADA Networks
• Documented experience in IC IT systems including implementing INFOSEC policies and procedures
• Experience with NRO Corporate IT Procurement (CIP) process and system
• Familiar with navigating NRO Risk Management Framework (RMF), as part of the A&A responsibilities
• Experience providing high-quality customer service
• Experience in hardware integration, software integration, cloud services, and formation of telecommunication networks
• Must be a US Citizen and possess an active TS/SCI U.S. Security Clearance with an adjudicated CI polygraph
• Experience with using and administration of a ticketing, service desk, or tracking tool (such as ServiceNow, Jira Service Desk, etc)

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance