Fire Alarm Service Engineer at Trinity Fire & Security Systems in Liverpool, England, United Kingdom | Kablio

Role

Description

service records

customer updates

planned maintenance

fire systems

remedial works

Maintain accurate records of service and performance.
Communicate effectively with customers, providing updates and technical insights.
Deliver planned maintenance and reactive service calls to Fire and Security systems.
Identify and carry out remedial works and small installations in line with service guidance.

Requirements

eca

fire systems

cctv

hikvision

communication

problem solving

Basic electrical safety training (ECA) and sound technical understanding of building services.
Fire: Gent, Notifier, Advanced, Protec, and other open protocol systems
Excellent communication and customer service skills.
Experience servicing and maintaining fire, security, and CCTV systems to relevant British Standards.
CCTV: HikVision, Avigilon, Dahua
Strong diagnostic and problem-solving abilities.

Benefits

Competitive base salary with uncapped commission and paid overtime.
Employee Discount Programme – savings across 800+ retailers.
23 days’ holiday, increasing with service, plus bank holidays.
Company vehicle and fuel card.
Referral bonus of up to £2,000.
Ongoing training and career development opportunities.
Pension via Royal London, Life Assurance, and Employee Assistance Programme.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

successful candidates must undergo security vetting; employment subject to satisfactory vetting.

Company

Overview

It grew into a turnkey provider, offering design, installation, commissioning, and full aftercare for fire, safety, and security solutions.
Headquartered in Exeter, it later became a key pillar of PTSG’s Fire Solutions division following its 2019 acquisition.
Notable projects include system upgrades at Heathrow T3, Oxford University Hospitals, University of Hertfordshire, Selfridges, and York Magistrates’ Court.
The company partners with top-tier manufacturers like Honeywell (Gent, Notifier), Hochiki, Ansul, Tyco FireClass, Milestone, Axis, Avigilon, SALTO, CEM and Gallagher.
Highly accredited (e.g., BAFE SP101, LPS1014, NSI Gold), Trinity pairs technical excellence with rigorous legislative compliance.
From standalone residential alarms to integrated, multi-site commercial platforms, Trinity tailors each solution to project needs.

Culture + Values

Invest in the continued development of team members and reward hard work and dedication.
Success is due to dedicated and hardworking team members.
Customer‑focused: design tailored solutions, robust partner evaluation, deliver full aftercare and legislative compliance.

Environment + Sustainability

ISO 14001 accredited; committed to high environmental performance and compliance with legislation.
Fully removed all non-recyclable plastic from packaging; switched to fibre-based tape, recycled pallet wrap and straps.
Installed cardboard shredder in warehouse to eliminate plastic packaging and generate eco-friendly filler.
Switched office consumables to bamboo products (hand towels, toilet paper).
Heathrow and MoD Aldershot offices achieved Net Zero Carbon for 2022–2023.

Inclusion & Diversity

No DEI strategy or gender statistics publicly disclosed.

Articles

Our Services

Careers

Fire Alarm Service Engineer

Trinity Fire & Security Systems

Fire Alarm Service Engineer

Trinity Fire & Security Systems

Description

service records

customer updates

planned maintenance

fire systems

remedial works

Requirements

eca

fire systems

cctv

hikvision

communication

problem solving

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance

Overview

Culture + Values

Environment + Sustainability

Inclusion & Diversity

Articles

Description

service records

customer updates

planned maintenance

fire systems

remedial works

Requirements

eca

fire systems

cctv

hikvision

communication

problem solving

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance

Overview

Culture + Values

Environment + Sustainability

Inclusion & Diversity

Articles

Founded 1997

Year Established

Began as a regional specialist installing fire detection systems.

Revenue £60M

Annual Revenue

Exceeds £60 million annually.

Cloud Migration 2021

IT Infrastructure Update

Moved to cloud-based DRaaS for scaling and data resilience.

NSI Gold

Accreditation Recognition

Award-winning recognition for exceptional service quality and operational excellence.

100% Recycled Packaging

Sustainable Packaging Initiative

Switched to 100% recycled cardboard and fibre-based materials for packaging.

1,000kg CO₂ Reduction

Cycling-to-Work Scheme

Employee cycling initiative reduces carbon emissions and promotes health.

2030 Net Zero Target

Carbon Neutrality Commitment

Aiming to achieve net zero carbon emissions across all operations by 2030.

19 Trees Planted

CO₂ Sequestration Initiative

Planted 19 trees to offset carbon emissions through a supplier partnership.