Sales Manager - Plumbing/HVAC Wholesale

Description

Serve as the primary point of contact for resolving customer and vendor issues related to orders, complaints, and product opportunities.

Assign tasks and coordinate schedules to ensure the timely delivery of products and technical information to our valued customers.

Ensure all administrative, operational, and returns processes are executed efficiently and with a high degree of accuracy.

Train, develop, and mentor team members on processing customer transactions, product knowledge, and our operational best practices.

Ensure the delivery of excellent customer service by monitoring team performance and providing hands-on support during peak times.

Participate in the hiring, onboarding, and performance evaluation process to build a strong, capable, and motivated sales team.

Collaborate daily with the Branch and Warehouse Managers to address operational challenges and continuously improve processes.

Promote teamwork and cooperation not just within your team, but across all branch departments.

Increase team productivity by implementing relevant training, managing budgets effectively, and eliminating inefficiencies.

• Serve as the primary point of contact for resolving customer and vendor issues related to orders, complaints, and product opportunities.
• Assign tasks and coordinate schedules to ensure the timely delivery of products and technical information to our valued customers.
• Ensure all administrative, operational, and returns processes are executed efficiently and with a high degree of accuracy.
• Train, develop, and mentor team members on processing customer transactions, product knowledge, and our operational best practices.
• Ensure the delivery of excellent customer service by monitoring team performance and providing hands-on support during peak times.
• Participate in the hiring, onboarding, and performance evaluation process to build a strong, capable, and motivated sales team.
• Collaborate daily with the Branch and Warehouse Managers to address operational challenges and continuously improve processes.
• Promote teamwork and cooperation not just within your team, but across all branch departments.
• Increase team productivity by implementing relevant training, managing budgets effectively, and eliminating inefficiencies.

Requirements

High School diploma or equivalent required; an associate’s or bachelor’s degree is preferred.

Proficiency with Microsoft Office products and ERP systems.

You thrive on the challenge of managing daily operations, identifying inefficiencies, and collaborating across departments to achieve branch goals.

You excel at leading and coaching a team, fostering a collaborative environment, and driving results through positive engagement.

A professional demeanor with the proven ability to supervise, motivate, and develop employees.

Are you a motivational leader with a passion for customer service and a talent for developing high-performing teams? Plumbers Supply Co, a stable, family-owned company with a strong local presence, is seeking an experienced and dedicated Inside Sales Manager to guide our team in Evansville. This is a fantastic opportunity to make a significant impact on our business by driving sales, coaching your team, and ensuring operational excellence.

Excellent verbal and written communication skills.

3-5 years of customer service, inside sales, or related supervisory experience is required.

Experience in a distribution, manufacturing, or construction supply environment is highly desirable.

Strong ability to prioritize, multi-task, problem-solve, and work effectively in a team environment.

• High School diploma or equivalent required; an associate’s or bachelor’s degree is preferred.
• Proficiency with Microsoft Office products and ERP systems.
• You thrive on the challenge of managing daily operations, identifying inefficiencies, and collaborating across departments to achieve branch goals.
• You excel at leading and coaching a team, fostering a collaborative environment, and driving results through positive engagement.
• A professional demeanor with the proven ability to supervise, motivate, and develop employees.
• Excellent verbal and written communication skills.
• 3-5 years of customer service, inside sales, or related supervisory experience is required.
• Experience in a distribution, manufacturing, or construction supply environment is highly desirable.
• Strong ability to prioritize, multi-task, problem-solve, and work effectively in a team environment.

Benefits

Secure Your Future: 401K with a company match.

Focus on Wellbeing: A robust wellness program with exciting incentives.

Peace of Mind: Life and disability insurance.

Generous Time Off: 10 paid holidays plus vacation and sick time.

Competitive Pay

Excellent Health Coverage: Medical, dental, and vision insurance.

• Secure Your Future: 401K with a company match.
• Focus on Wellbeing: A robust wellness program with exciting incentives.
• Peace of Mind: Life and disability insurance.
• Generous Time Off: 10 paid holidays plus vacation and sick time.
• Competitive Pay
• Excellent Health Coverage: Medical, dental, and vision insurance.

Training + Development

Interview process

Visa Sponsorship

Security clearance