Provides mission-critical construction and engineering services across various sectors globally.
Design future-state processes: Develop optimized workflows that enable efficiency, scalability, and compliance across all regions and business units.
Champion cross-functional alignment: Collaborate with Sales, Finance, Supply Chain, Customer Service, and IT to harmonize processes and eliminate silos.
Lead change management: Develop and execute communication, training, and adoption strategies to ensure successful implementation and sustainability.
Influence senior leadership: Advocate for process priorities, secure alignment on transformation goals, and manage stakeholder expectations.
Drive technology enablement: Partner with IT to ensure systems and tools support process objectives, including ERP configuration and integration.
Foster continuous improvement: Identify opportunities for automation, simplification, and innovation within the process group.
Ensure compliance and risk management: Align processes with internal controls, regulatory requirements, and enterprise architecture principles.
Serve as subject matter authority: Provide guidance on process-related decisions, system configurations, and data governance.
Own the process group strategy and governance: Define, maintain, and continuously improve global standards, templates, and decision frameworks.
Establish performance metrics: Define KPIs and dashboards to monitor process health, adoption, and business impact.
Preferred: SAP certification or equivalent experience; Agile or hybrid delivery methodologies.
We are seeking a strategic and experienced Process Owner to lead the design, governance, and continuous improvement of a critical process group within the organization. This role ensures operational efficiency, scalability, and alignment with business objectives by bridging process strategy and technology execution. The ideal candidate will have expertise in end-to-end process management, ERP systems, and stakeholder engagement.
Excellent communication, stakeholder management, and decision-making skills.
Experience with ERP systems (SAP S/4HANA preferred) and integration frameworks.
Proven success in process design and enablement initiatives.
7+ years of experience in business process ownership or ERP transformation, with a focus on Q2C.
Strong knowledge of Q2C lifecycle, including pricing, order management, invoicing, and collections.
Works in an office environment. Requires occasionally performing activities including, but not limited to, bending, stooping, grasping, reaching, twisting, turning and/or lifting.
Familiarity with process governance, performance measurement, and continuous improvement.
Ability to influence across business units and geographies.
WORK EXPERIENCE