Customer Support Coordinator at Johnson Controls in Manchester, England, United Kingdom | Kablio

Role

Description

Handling admin tasks and maintaining accurate records
Supporting internal processes and contributing to team activities
Promoting our brand and providing accurate product info
Using portals and tools to help meet team KPIs
Managing schedules, rescheduling work, and supporting service managers
Assisting with ad hoc tasks and suggesting process improvements
Coordinating communication with internal and external teams

Requirements

Benefits

Employee assistance program
Career Development: Extensive growth and advancement opportunities
Exclusive Discounts: High street brands, cycle-to-work scheme, and Johnson Controls product discounts
Pension plan (up to 7% employer match)
Life assurance
Dress Down Fridays: Casual attire to wrap up the week
Comprehensive Benefits:
Free Onsite Parking: Hassle-free commuting
Competitive Salary: Reflecting your skills and experience
Generous Leave: 25 days annual leave (pro-rated in hours)
Referral scheme
Holiday Purchase Scheme: Buy up to 10 extra days—up to 35 days total leave

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Pioneered the electric thermostat, launching the building controls industry.
Evolved into a global leader in smart building systems through over a century of innovation.
Typical projects range from HVAC installations to integrated smart systems in hospitals, airports, stadiums, and data centers using their OpenBlue digital platform.
Expertise covers HVAC, fire detection and suppression, security systems, energy management, and facility services.
Earned LEED Platinum certification for its North American headquarters and supplied smart systems to landmarks like Burj Khalifa and Taipei 101.

Culture + Values

N/A – Johnson Controls does not publish an official list of culture or values under standardized headings on its public website or LinkedIn.

Environment + Sustainability

Inclusion & Diversity

Includes diversity targets in senior leaders’ performance metrics tied to compensation.
Partnerships with HBCUs to develop next-gen sustainable building leaders through scholarships and education initiatives.
Increased spend with women- and minority-owned businesses as part of supplier sustainability and inclusion goals.

Articles

Media Contact

Privacy and Trust Center

Investor & Media Contacts (SEC filing)

Customer Support Coordinator

Johnson Controls

Customer Support Coordinator

Johnson Controls

Description

Requirements

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance

Overview

Culture + Values

Environment + Sustainability

Inclusion & Diversity

Articles

Description

Requirements

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance

Overview

Culture + Values

Environment + Sustainability

Inclusion & Diversity

Articles

1885

Year Founded

Pioneered the electric thermostat and launched the building controls industry.

43.8% reduction

Emissions reduction

Reduced Scope 1 & 2 emissions by 43.8% since 2017 toward a 55% target by 2030.

56% reduction

GHG intensity

Achieved a 56% reduction in GHG intensity since 2017.

56% renewables

Global electricity

56% of global electricity was matched by renewables in 2024.

25% sites landfill-free

Manufacturing sites

23 manufacturing sites (25%) achieved zero-landfill in 2024.

Double women leaders by 2026

Global Leadership Diversity Target

Aim to double women leaders globally and minority leaders in the U.S. within five years, initiative launched in 2021.

>100k global workforce

Community Volunteering Impact

Engaged global workforce of over 100,000 across 150+ countries, contributing over 61,000 volunteer hours in 2023.

2016

Year of Merger

Merged with Tyco International, expanding into fire protection and security.

$26.8B

Annual Revenue

Generates revenue across four global business segments.

Record Backlog

Project Demand

Maintains a strong backlog of digital and infrastructure projects.