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Community Manager - Overture Fairview 55+
Greystar
Lead operations, leasing, finance and resident experience for an active-adult community.
4d ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Fairview, TX
Onsite
Company Size
23,000 Employees
Service Specialisms
Property Management
Real Estate Development
Investment Management
Construction Services
Property Leasing
Asset Management
Facility Management
Tenant Services
Sector Specialisms
Active Adult
Life Science
Logistics
Single Family Rental
Student
Modular
Role
What you would be doing
financial reporting
rent collection
lease enforcement
market analysis
social media
budget development
- Maintains confidentiality of pertinent personal information concerning residents and staff.
- Promotes resident satisfaction and retention by building a strong community culture among and between residents and team members. Responds promptly to resident concerns, complaints, questions, and requests and takes appropriate action to resolve and address service issues.
- Gathers, analyzes, and interprets local market and economic trends that may impact the community, understands the competitive market set and implements short- and long-range marketing and leasing strategies to achieve the community’s occupancy and NOI goals.
- Completes various accounting, financial, administrative, and other reports and performs other duties as assigned or as necessary.
- Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports.
- Monitor social media advertising and reputation management accounts.
- Oversees the lease enforcement process by making periodic apartment inspections, following proper notice requirements, evicting residents, and imposing and collecting late fees and other charges as allowable and stated
- Represents the community and the company in the greater community including attendance at inside and outside events and activities and participates in outreach marketing efforts. Evening and weekend work may be required.
- Conducts daily community inspections and takes appropriate actions to ensure that the physical aspects of the community grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.
- Assists the Regional Operations Manager with client/owner relationship, conducting community tours, providing updates and information about the community’s performance, and responding to owner requests as needed.
- Provides input into the development of budget(s) for the community by analyzing and evaluating financial statements, reviewing current and projected marketing information, and other operating trend data.
- Supervises sales activities to achieve the community’s revenue and occupancy goals by conducting discovery process with prospects, conducting community tours and showing apartments homes when necessary. Drives daily activity through prospect visits and executes happy hour as great resident and prospect events.
- Conducts interactive Daily Huddles and meets regularly with team members to understand and assist in completion of their required responsibilities. Keeps them abreast of resident situations as necessary. Shares team goals and engages them to understand their role in helping the team in accomplishing them.
What you bring
recruiting
onboarding
training
performance management
professional development
- Ability to recruit and oversee hiring, onboarding, and training and manages performance and professional development of team members in accordance with Company policies, values, and business practices.
- Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
- Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
- Charitable giving program and benefits.
- Employee Assistance Program.
- Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
- 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
- For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
- Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
- Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
- Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
- 401(k) with Company Match up to 6% of pay after 6 months of service.
- Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
$78B Assets
Assets Under Management
Reflecting the company's financial strength and extensive real-estate portfolio.
$35B Pipeline
Development Projects
Highlighting the company's expansive global development initiatives and future growth potential.
€1.4B Investment
European Real Estate
Signifying the company's strategic investment in European housing markets.
- Its founder transformed a niche multifamily operator into a global real-estate powerhouse.
- Today it owns, develops, invests in and manages a wide range of rental assets — from apartments and student beds to labs and logistics hubs.
- Greystar has shaped skylines with projects like build‑to‑rent towers in the U.S. and Europe, student villages in Australia and modular living factories in Pennsylvania.
- Specialisms span multifamily, student housing, active‑adult and single‑family rentals, logistics/industrial facilities, life‑science campuses and modular construction.
- Strategic bets include modular homes, life‑science labs, single‑family rentals and logistics distribution centers — marking it a versatile real‑estate innovator.
- Its expansion crosses continents — investing €1.4 billion in European apartments and launching its first build‑to‑rent in Melbourne as a housing-supply pioneer.
- In 2024 it rolled out a cohesive ‘family of brands’ across 100+ U.S. developments, tailored to different life stages and rental experiences.
- With a reputation for vertical integration — managing assets, investments and construction in‑house — it stands out in an industry of fragmented players.
- Integrity
- Respect
- Professionalism
- Accountability
- Service
- Teamwork
5% Reduction Target
Long-term sustainability goal
Aims to reduce energy, GHG emissions, water, and waste by 5% every five years (~1% per year).
Seven of Eight Top 10
GRESB ratings achievement
Seven of eight investment vehicles ranked in the top 10 peers based on GRESB ratings in 2019.
107 Variables Tracked
Greystar Green Awards metrics
Monitors 107 variables across energy efficiency, water consumption, waste reduction, and other sustainability metrics.
26,000t CO₂ Saved
Greenford Quay modular construction impact
Modular construction at Greenford Quay saved the equivalent of 26,000 metric tons of CO₂.
- Achieved multiple five-star GRESB ratings in 2019
- Partnered with HD Supply and Arbor Day Foundation to plant ≥ 7,500 trees in the first year via consolidated maintenance ordering
- 'Sustainable September' campaign engaged over 15,000 associates in 2023
10% Engagement
Strategic Goal
Sets a target to increase engagement of women and minority-owned contractors by 2025.
200+ Members
Veterans Group
Focuses on fostering inclusion and recognition for veterans within the organization.
- Core values include Equality alongside diversity, inclusion, and belonging.
- DEI effort is company-wide and team-member-driven, not siloed in a division.
- Framework built around Talent, Awareness, Giving Back, Ecosystem, Foundations.
- Regional DEI resource groups open to all team members, with local action plans.
- Business/functional DEI leadership groups set strategic goals.
- Women’s Inclusion Network offers mentorship ('Thrive Mentorship') and peer networking ('Connecting Circles').
- RISE peer-to-peer mentoring for onsite teams.
- DEI Champion Circle promotes cultural heritage and awareness initiatives.
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