Retirement Program Manager

Description

• Coordinates with PSE Retiree Association and attend Retiree Association events as needed.
• Coordinates cross-departmentally in administering PSE’s retiree health reimbursement account (RHRA) through vendors.
• First point of contact with vendors when further guidance or decision making is needed.
• Develops and maintains knowledge of PSE HR Success Factors and SAP systems, including researching employee information and GL program expense, and running standardized reports.
• Coordinates development of communication tools so that PSE’s retirement and executive benefit programs are well understood by employees. Delivers presentations to groups of employees as required and meets one on one with employees as needed.
• Leads process improvement projects in the retirement and executive benefit programs area and other human resources areas.
• Reviews and approves payment of invoices for services received by consultants and vendors.
• Ensures that Retirement Plan, Investment Plan, Retiree Health Reimbursement Account (RHRA) and executive benefit programs comply with regulations, tax payment deadlines and reporting requirements.
• Participates on human resources team(s), working with other program managers and HR Advisors. Provides coaching, direction and leadership support to team members in order to achieve employee, business and customer results.
• Reviews and monitors work orders, contracts, and service agreements to ensure contract terms and services are met.
• Manages relationship with vendors, benefit consultants, third party administrators, legal, audit and actuarial consultants and union representatives.
• Attends Qualified Plans Committee meetings and acts as Secretary, schedules meetings, prepares agenda, meeting planner, action items and draft minutes.
• Monitors performance of vendors to ensure customer service is provided to PSE employees in accordance with contract and service level agreements. Ensures vendor properly administers recordkeeping, claims administration and compliance with benefits regulations.
• Serves as liaison to Retiree Network.
• Maintains the design of retirement programs, including executive retirement programs and retiree health reimbursement account, to provide employee asset creation opportunities while meeting company objectives for plan expense. Recommends program design changes to adapt to changes in regulatory environment and/or industry trends.
• Serves as liaison among benefit providers and vendors providing services to PSE when conflicts arise. Problem resolution with contractual obligations, claims resolution and performance expectations.
• First point of contact with internal and external auditors, including SOX and key controls.
• Reviews and updates vendor communications to employees to ensure compliance with PSE program rules and regulatory obligations.

Requirements

• Proven experience implementing and managing vendor relationships.
• Bachelor’s degree in business or related field; or equivalent combination of education and work experience.
• Demonstrated ability to drive process improvement and best practices.
• Eight (8) years of experience demonstrating thorough knowledge of qualified and non-qualified retirement plans-- design, administration, compliance, funding, and reporting.
• Ability to balance and prioritize multiple responsibilities to meet plans & goals.
• Knowledge of SAP and Success Factors.
• Excellent skills and experience communicating to all levels including executives.
• Demonstrated ability to present complex information to all levels including executives in a professional manner.
• CEBS certification.
• Strong knowledge of and experience using HR information systems.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance