A UK residential property manager creating thriving communities through build‑to‑rent, PRS, leasehold & co‑living.
Day Front of House Concierge managing resident interactions and building operations
5 days ago ago
Entry-level, Junior (1-3 years)
Part Time
Leeds, England, United Kingdom
Onsite
Company Size
300 Employees
Service Specialisms
Property Management
Building Maintenance
Facilities Management
Customer Service
Property Development
Asset Management
Property Investments
Building Consultancy
Sector Specialisms
Residential
Build to Rent (BtR)
Private Rented Sector (PRS)
Leasehold Management
High Rise Residential Buildings
Property Investment Consultancy
Property Development Consultancy
Community Engagement
Role
Description
facilities management
Keep the building running smoothly:
Requirements
microsoft office
excel
outlook
customer service
property management
Proficiency in Microsoft Office (Word, Excel, Outlook) and other property management systems (dont worry, well train you on anything new!)
Customer service experience in a property or hospitality environment
Benefits
Company pension scheme & medical Cover for your long-term health & to help plan for the future
Life events for those big milestones like your child's first day at school or when you get the keys to your new home - we believe that you deserve to celebrate special moments with your loved ones. Family always comes first at ub!
Birthday day off, monthly paid wellbeing hour & enhanced annual leave to make sure you get the rest you need
Cycle to work scheme to help you get to work in a healthier, greener way
Paid volunteering day & social events to give back to causes that truly matter & connect with your colleagues
Refer a friend scheme to earn that bit of extra money by bringing incredible talent on board
Employee assistance & counselling for those times when you need a little bit of extra support
Long service awards to celebrate every mile stone with us
Enhanced sick pay & family leave to take care of yourself & your loved ones
Training + Development
Information not given or found
Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
£5.55m to £11m
Turnover Growth
Annual turnover doubled from £5.55m in 2019 to over £11m projected by June 2021.
20,000 homes
Managed Properties
Operates and manages a portfolio of over 20,000 residential properties across the UK.
3 months
Scheme Stabilization
Co-living schemes typically achieve full occupancy and stabilize within three months.
30+ awards
Industry Recognition
Recognized with over 30 industry awards for creating high-quality residential environments.
Began with estate and block management in Manchester in 2008.
Partners with institutional investors like Legal & General and DTZ Investors.
Specializes in build-to-rent, PRS, leasehold, and co-living schemes across the UK.
Core services include consultancy, mobilisation, management, and community nurturing from pre-completion to operations.
Operates award-winning co-living brands like Folk, attracting diverse residents.
Known for delivering dynamic, community-focused projects from large towers to regional communities.
Creates warm, engaging residential environments with high resident satisfaction.
Culture + Values
We work as one team, with a focus on collaboration, respect, and trust.
We deliver exceptional customer experiences, going above and beyond expectations.
We are passionate about innovation, constantly seeking new and better ways to do things.
We take pride in our work and hold ourselves accountable to the highest standards.
We believe in personal growth, offering development opportunities for all team members.
Environment + Sustainability
2030
Net Zero Commitment
Aiming to achieve net-zero emissions by the year 2030.
Energy-efficient systems have been implemented across buildings to reduce carbon emissions.
Sustainable sourcing and waste reduction are key principles in operational strategy.
Green initiatives include promoting recycling, reducing energy consumption, and increasing environmental impact awareness.
Inclusion & Diversity
is committed to fostering a diverse and inclusive work environment.
has initiatives aimed at closing the gender pay gap and promoting equal opportunities.
has implemented training programs to raise awareness of unconscious bias and promote an inclusive culture.