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Audley Villages

Duty Manager

Company logo
Audley Villages
Provides luxury retirement villages and services for older adults across the UK.
Oversee daily operations and guest experience as Duty Manager
7d ago
Junior (1-3 years), Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Henley-On-Thames, England, United Kingdom
Onsite
Company Size
1,500 Employees
Service Specialisms
Care services
Home care
Assisted living
Concierge services
Domiciliary care
Palliative care
Dementia care
Parkinson's disease care
Sector Specialisms
Mechanical
Electrical
Public Health
Lift Services
Energy Strategies
Facility Services Audits
Low Energy Solutions
Heat Recovery Systems
Role
What you would be doing
What you bring
duty manager
cash handling
f&b management
customer service
attention to detail
communication
  • Self-motivated and driven by standards and sales opportunities.
  • Excellent communication skills, both written and verbal.
  • Excellent organisation skills with the ability to prioritise and produce creative solutions.
  • Hands on and flexible approach to daily duties and shift patterns, in order to be able to carry out a variety of tasks in line with the needs of the village.
  • Strong attention to detail and ability to work under pressure.
  • Experience of working as a Duty Manager in a customer facing role (preferably).
  • Knowledge of cash handling procedures, stock, wastage and par level control, rotas and unexpected situations.
  • Ideally, food and beverage management experience in a high quality hospitality environment.
  • Ability to deal with queries in an efficient and diplomatic way.
  • Experience dealing with customers on a regular basis with the ability to influence and liaise with people at all levels.
Benefits
  • Free membership to our employee discount portal with access to discounts at all major retailers.
  • Refer a friend bonus scheme
  • Free membership to our Healthcare Cash Plan Scheme
  • Competitive salary
  • Free uniform and a lot more…
  • 50% discount on food and drinks at all of our restaurants nationwide
  • Work life balance
  • Company pension scheme, with a 5% company contribution
  • Guest suites at staff rates at all of our luxury villages nationwide
  • Excellent learning and development opportunities
  • 28 days holiday (inclusive bank holidays)
Training + Development
Information not given or found
Company
Overview
  • To provide high-quality, luxury retirement living experiences.
  • Offers bespoke retirement villages designed to support independent living.
  • Creates environments where older adults can thrive in comfort and community.
  • Known for combining top-tier healthcare facilities with spacious, elegant homes.
  • Includes a range of personalized services, from leisure activities to medical care.
  • Dedicated to helping residents enjoy their retirement with flexibility and choice.
  • Properties are set in beautiful locations, often within scenic countryside or close to urban centers.
  • Developments are renowned for their modern amenities, innovative designs, and commitment to resident well-being.
Culture + Values
  • We believe in providing people with a home that helps them to live life to the fullest.
  • Our values are built around quality, care, and trust.
  • We deliver the highest standard of service through a personal approach.
  • We respect the individuality of every resident and team member.
  • We foster a collaborative and supportive environment.
Environment + Sustainability
2030
Net Zero Target
The company is committed to achieving net zero carbon emissions by this year.
  • We focus on sustainable building practices and materials in our developments.
  • We actively reduce waste and increase recycling efforts across our villages.
  • We are improving energy efficiency through the use of renewable energy sources.
  • Our initiatives include green roofs, energy-efficient lighting, and waste reduction strategies.
Inclusion & Diversity
45% women
Senior management roles
Reflecting a strong commitment to gender balance, women hold 45% of senior leadership positions within the organization.
  • We are committed to building a diverse and inclusive workforce.
  • We focus on creating an environment where everyone can thrive, regardless of background.
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