Senior Manager - Customer Satisfaction & Quality
Schneider Electric
graduate
plc & dcs
quality auditing
modbus/profibus
communication skills
project management
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Educational Qualification: • Must be a Graduate in Engineering Disciplines Electronics & Instrumentation Engineering, Instrumentation & Control Engineering with minimum 10+ years of relevantxexperience. • Knowledge on ISO 9001 QMS and experience in Internal Quality Auditing will be added advantage
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Should be expertise in programmable logic controllers(PLC), distributed control systems (DCS), Safety systems, Fire & Gas systems.• Should be aware of industry standards and practices (e.g., ISA standards) that apply to control system design. • Should have firm and increasing understanding of process control concepts and techniques. • Should understand networking devices & components like ethernet switches, Fiber optic switches, firewalls etc., • Should understand the various industrial communication protocols like Modbus,Profibus, HART, FF etc., • Strong written and verbal communication skills • Attitude to work effectively as an individual & in team environment and shall be able to handle multiple projects simultaneously. • Maintaining a high degree of professionalism and diligence Job responsibilities: • Study the project requirements and applicable standards and understand the requirement for deliverables• Ensuring that the project deliverables (applications / documents / engineering outputs)meet the project requirements and applicable standards through testing and verification• Collaborating with project and other functional teams in addressing the deficiencies identified through testing and verification.• Periodically consolidate the details of deficiencies identified. Work with the project and functional teams in the identification of root causes, suitable corrective and preventive actions.• Performing management system audits to ascertain extent of process conformance and identification of improvement opportunities.
Benefits€36 billion global revenue+13% organic growth150 000+ employees in 100+ countries#1 on the Global 100 World’s most sustainable corporations
Training + Development- might conduct background checks as part of the hiring process
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€38 billion
Annual Revenue
Generated through a blend of hardware, software, and services across electrification, automation, and IoT.
- Evolved from a steel and armaments business into a leading digital energy solutions provider.
- Pioneered programmable logic controllers and circuit breakers, growing through iconic acquisitions like Square D and APC.
- Typical projects include intelligent buildings, smart factories, resilient infrastructure, and future-proof data centres without specific numerical data.
- Its EcoStruxure platform delivers AI-enabled digital twins and lifecycle management.
- Expertise spans electrification, automation, digitization, smart industries, buildings, and data centre cooling.
- Unusual ventures include offshore cruise-ship charging systems and innovative tax-credit swaps to fund solar projects.
- “Strong values, team spirit, and local autonomy within a global framework.”
- Emphasis on management based on strong values, team spirit, and local autonomy.
- Encouragement to go “beyond comfort zones” and understand on-the-ground realities.
71% Reduction
Emissions Cut
Achieved a 71% reduction in Scopes 1 & 2 emissions between 2017 and 2023, from 699,079 tCO₂e to 202,232 tCO₂e.
800Mt CO₂ Avoided
Customer Savings
Aims to help customers save or avoid 800 million metric tons of CO₂ by 2025 through EcoStruxure solutions.
50% Supplier Reduction
Operational Carbon
Seeks to reduce operational carbon emissions by 50% in top 1,000 suppliers by 2025, with 27% achieved by end-2023.
90% Renewables Target
Electricity by 2025
Committed to 90% renewable electricity by 2025, aiming for 100% by 2030; reported approximately 85% self-reported renewables in 2022.
- Joined RE100: aiming for 90% renewable electricity by 2025, 100% by 2030; reported ~85% self-reported renewables in 2022.
- Committed to a 25% absolute reduction in value-chain emissions by 2030 (from 2021 baseline), alongside a 90% reduction in operations by 2030.
50% Women
Leadership Parity
Target to achieve gender parity with 50% women in top leadership roles by a specified year.
X% Exec
Women in Leadership
Percentage of women occupying executive positions in the latest reporting year.
Y% STEM
STEM Representation Target
Target to increase women's representation in STEM roles to Y% by year Z.
- Launched programs to ensure equitable recruitment, career progression, and pay across genders.
- Implemented gender pay equity audits with measurable adjustments made to close identified gaps.
