Associate Director of Digital Infrastructure Product Management and Agile Execution at Carrier in Palm Beach Gardens, Florida, United States | Kablio

Role

Description

product model

sprint planning

agile coaching

metrics tracking

team partnerships

customer advocacy

The Associate Director of Digital Infrastructure Product Management and Agile Execution will design, launch and manage the Digital Infrastructure product model, beginning with Cloud, DevOps and Digital Workplace Services. The role requires building three‑way partnerships between CIO, Digital Platform and Digital Infrastructure teams, acting as the customer’s voice, and guiding agile adoption across the organization.

Conceptualize, plan and operationalize the Digital Infrastructure product model for Cloud, DevOps and Digital Workplace Services.
Build strong partnerships among CIO, Digital Platform and Digital Infrastructure teams.
Represent the customer’s perspective and foster collaborative behaviors.
Administer quarterly and sprint planning, establishing simple review routines.
Coach infrastructure teams in lightweight agile adoption.
Manage internal and external communication and feedback loops.
Define and track metrics and KPIs in partnership with ITSM operations.
Serve as the right‑hand to the Executive Director, Digital Infrastructure.

Requirements

bachelor's

master's

10+ years

agile

cloud

devops

Candidates must hold at least a bachelor’s degree and bring over ten years of experience in IT product management or infrastructure services, including five years of enterprise‑scale agile planning and execution. Preferred qualifications include a master’s degree, deep knowledge of Cloud, DevOps and Digital Workplace technologies, and agile or project‑management certifications.

Bachelor’s degree.
10+ years in IT product management or infrastructure services.
5+ years leading agile planning and execution in large enterprises.
Master’s degree in Computer Science, Engineering or Business.
Strong expertise in Cloud, DevOps and Digital Workplace technologies.
Agile or Project Management certifications.

Benefits

Carrier offers a comprehensive benefits package that includes health‑care coverage, retirement plans, generous paid time off, disability and life‑insurance options, tax‑advantaged accounts and tuition assistance. Short‑term cash incentives, variable pay based on skills and experience, and eligibility rules that may vary by location are also provided. Applications are accepted for at least three days from the posting date, and the company is an equal‑opportunity employer committed to diversity and inclusion.

Comprehensive health‑care (medical, dental, vision) and wellness incentives.
Retirement savings opportunities.
Paid vacation, sick, personal leave, holidays, and family‑related leave.
Short‑ and long‑term disability coverage.
Life insurance and accidental death and dismemberment protection.
Health Savings, Healthcare Spending and Dependent Care Spending Accounts.
Tuition assistance.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Over 170 Countries

Global Reach

Carrier operates in over 170 countries worldwide, showcasing its extensive global presence and diverse customer base.

A global leader in high-performance building technologies, with a focus on energy-efficient solutions.
Started as part of United Technologies, Carrier has a long history of innovation in HVAC, refrigeration, and fire safety.
Their product portfolio includes systems for heating, ventilation, air conditioning, refrigeration, and fire detection.
Carrier has contributed to significant projects worldwide, from large commercial buildings to sustainable residential solutions.
With a focus on reducing environmental impact, Carrier integrates cutting-edge technology in its products.
From smart building management systems to integrated refrigeration solutions, Carrier leads in the energy-efficient building sector.

Culture + Values

Respect: Others are treated the way they would like to be treated.
Integrity:onesty、accountability and ethics are prioritized.
Inclusion: Efforts are made to create an environment where everyone feels included, regardless of differences.
Innovation: Constant efforts are made to develop, improve and achieve sustainable growth.
Excellence: Delivering high-quality products and services with urgency and flawless execution.
Passion for Customers: Success is tied to the success of customers.
Play to Win: Aiming to be the best in everything that is done.
Choose Speed: Decisions and actions are taken with a focus on speed.
Achieve Results: Performing effectively with integrity.
Dare to Disrupt: Innovating and seeking sustainable solutions.
Build Best Teams: Developing diverse teams and empowering them to move faster.

Environment + Sustainability

Net-Zero by 2050

Long-Term Emissions Goal

Aims to achieve net-zero greenhouse gas emissions across the entire value chain by 2050.

42% Reduction

Scope 1 and 2 Emissions Target

Seeks to reduce absolute Scope 1 and 2 GHG emissions by 42% by 2030, measured from the 2021 baseline.

$4B Investment

Climate Solutions Funding

Plans to invest over $4 billion by 2030 in intelligent climate and energy solutions.

1 Gigaton Avoided

Customer Emissions Impact

Aims to help customers avoid more than 1 gigaton of GHG emissions by 2030.

Reduce absolute Scope 3 GHG emissions by 25% by 2030 (from 2021 baseline).
Achieve carbon-neutral operations.
Reduce energy intensity by 10% across operations.
Divert more than 95% of operational waste from landfill.
Deploy water stewardship programs globally, prioritizing water-scarce locations.
Road map strategies: electrification & energy efficiency; digitally-enabled energy solutions; low-GWP refrigerants; sustainable materials.
Science-Based Targets Initiative validation of GHG targets aligned to 1.5 °C trajectory.

Inclusion & Diversity

Global diversity rose to 50%

Executive representation

Global executive diversity increased from 27% female and U.S. people of color executives in 2015 to 50% in 2023.

Women execs grew to 32%

Global leadership

Global women executives increased from 20% in 2015 to 32% in 2023.

People of color execs reached 33%

U.S. representation

U.S. people of color executives rose from 13% in 2015 to 33% in 2023.

Flex work at 20–25%

Remote work policy

Employee flex work philosophy allows remote work approximately 20–25% annually, based on four tenets.

Paradigm for Parity: support coalition with goal of gender parity in senior leadership by 2030.
ELEVATE Women in Leadership: year‑long development program with executive sponsors, assessments, coaching and cross‑business networking.
Employee Resource Groups support grassroots inclusion initiatives and community engagement.
U.S. people of color professionals increased from 18% in 2015 to 27% in 2023.

Articles

Careers at Carrier

Sustainability at Carrier

Innovations

Role

Description

product model

sprint planning

agile coaching

metrics tracking

team partnerships

customer advocacy

Conceptualize, plan and operationalize the Digital Infrastructure product model for Cloud, DevOps and Digital Workplace Services.
Build strong partnerships among CIO, Digital Platform and Digital Infrastructure teams.
Represent the customer’s perspective and foster collaborative behaviors.
Administer quarterly and sprint planning, establishing simple review routines.
Coach infrastructure teams in lightweight agile adoption.
Manage internal and external communication and feedback loops.
Define and track metrics and KPIs in partnership with ITSM operations.
Serve as the right‑hand to the Executive Director, Digital Infrastructure.

Requirements

bachelor's

master's

10+ years

agile

cloud

devops

Bachelor’s degree.
10+ years in IT product management or infrastructure services.
5+ years leading agile planning and execution in large enterprises.
Master’s degree in Computer Science, Engineering or Business.
Strong expertise in Cloud, DevOps and Digital Workplace technologies.
Agile or Project Management certifications.

Benefits

Comprehensive health‑care (medical, dental, vision) and wellness incentives.
Retirement savings opportunities.
Paid vacation, sick, personal leave, holidays, and family‑related leave.
Short‑ and long‑term disability coverage.
Life insurance and accidental death and dismemberment protection.
Health Savings, Healthcare Spending and Dependent Care Spending Accounts.
Tuition assistance.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Over 170 Countries

Global Reach

Carrier operates in over 170 countries worldwide, showcasing its extensive global presence and diverse customer base.

A global leader in high-performance building technologies, with a focus on energy-efficient solutions.
Started as part of United Technologies, Carrier has a long history of innovation in HVAC, refrigeration, and fire safety.
Their product portfolio includes systems for heating, ventilation, air conditioning, refrigeration, and fire detection.
Carrier has contributed to significant projects worldwide, from large commercial buildings to sustainable residential solutions.
With a focus on reducing environmental impact, Carrier integrates cutting-edge technology in its products.
From smart building management systems to integrated refrigeration solutions, Carrier leads in the energy-efficient building sector.

Culture + Values

Respect: Others are treated the way they would like to be treated.
Integrity:onesty、accountability and ethics are prioritized.
Inclusion: Efforts are made to create an environment where everyone feels included, regardless of differences.
Innovation: Constant efforts are made to develop, improve and achieve sustainable growth.
Excellence: Delivering high-quality products and services with urgency and flawless execution.
Passion for Customers: Success is tied to the success of customers.
Play to Win: Aiming to be the best in everything that is done.
Choose Speed: Decisions and actions are taken with a focus on speed.
Achieve Results: Performing effectively with integrity.
Dare to Disrupt: Innovating and seeking sustainable solutions.
Build Best Teams: Developing diverse teams and empowering them to move faster.

Environment + Sustainability

Net-Zero by 2050

Long-Term Emissions Goal

Aims to achieve net-zero greenhouse gas emissions across the entire value chain by 2050.

42% Reduction

Scope 1 and 2 Emissions Target

Seeks to reduce absolute Scope 1 and 2 GHG emissions by 42% by 2030, measured from the 2021 baseline.

$4B Investment

Climate Solutions Funding

Plans to invest over $4 billion by 2030 in intelligent climate and energy solutions.

1 Gigaton Avoided

Customer Emissions Impact

Aims to help customers avoid more than 1 gigaton of GHG emissions by 2030.

Reduce absolute Scope 3 GHG emissions by 25% by 2030 (from 2021 baseline).
Achieve carbon-neutral operations.
Reduce energy intensity by 10% across operations.
Divert more than 95% of operational waste from landfill.
Deploy water stewardship programs globally, prioritizing water-scarce locations.
Road map strategies: electrification & energy efficiency; digitally-enabled energy solutions; low-GWP refrigerants; sustainable materials.
Science-Based Targets Initiative validation of GHG targets aligned to 1.5 °C trajectory.

Inclusion & Diversity

Global diversity rose to 50%

Executive representation

Global executive diversity increased from 27% female and U.S. people of color executives in 2015 to 50% in 2023.

Women execs grew to 32%

Global leadership

Global women executives increased from 20% in 2015 to 32% in 2023.

People of color execs reached 33%

U.S. representation

U.S. people of color executives rose from 13% in 2015 to 33% in 2023.

Flex work at 20–25%

Remote work policy

Employee flex work philosophy allows remote work approximately 20–25% annually, based on four tenets.

Paradigm for Parity: support coalition with goal of gender parity in senior leadership by 2030.
ELEVATE Women in Leadership: year‑long development program with executive sponsors, assessments, coaching and cross‑business networking.
Employee Resource Groups support grassroots inclusion initiatives and community engagement.
U.S. people of color professionals increased from 18% in 2015 to 27% in 2023.

Articles

Careers at Carrier

Sustainability at Carrier

Innovations