Description

The Workplace Ambassador will support the Facilities Manager in daily operational activities, including accounting, finance, maintenance, vendor oversight, purchasing, and occupancy services, while maintaining a strong focus on the end‑user experience. This role provides essential administrative assistance, manages building operations, and collaborates with stakeholders to deliver seamless workspace solutions in a fast‑paced, multidisciplinary environment.

• Develop and maintain close working relationships with key LSEG stakeholders, landlords, managing agents, and facilities vendors
• Assist in managing all on‑site contractors to ensure performance meets required standards, including inspection of vendor work
• Conduct site inspections, assessments, regular audits, and carry out safety procedures and building protocols
• Assist in financial processes including purchase order management, monthly accrual reports, and finance tracker monitoring
• Ensure all office supplies and services operate to expected standards while maintaining premises in neat, working condition
• Support implementation and monitoring of disaster recovery and business continuity plans
• Provide insights and feedback for new initiative implementations while liaising with other teams for seamless end‑user experience

Requirements

The position is based on‑site in Fort Mill, SC, with standard business‑hour shifts and requires five days a week on‑site work, including overtime as needed. Candidates must be authorized to work in the United States without employer sponsorship, as the role does not offer visa sponsorship.

JLL leverages artificial intelligence to match candidate skills and experiences with role requirements, while maintaining strict privacy standards. Personal data collected during recruitment is securely stored, used solely for hiring purposes, and retained only as long as legally necessary.

• Experience in coordinator role within facilities, property management, hospitality, or related fields
• Proficiency with computer equipment and programs including Word, Excel, and Outlook
• Strong multitasking abilities with proven capability to manage multiple projects effectively
• Open communication skills with collaborative team‑working approach
• Professional service‑focused mindset with problem‑solving capabilities
• Availability to work on‑site 5 days per week with overtime availability as needed
• Direct experience or strong interest in facilities management and customer service
• Knowledge of current industry trends and best practices
• Keen interest in technology and workplace innovation
• Experience with financial management platforms and procurement processes
• Understanding of asset management and register maintenance
• Previous experience in vendor management and oversight
• Familiarity with KPI and SLA management and reporting

Benefits

JLL offers a comprehensive benefits package that supports mental, physical, and emotional health, including a 401(k) plan with company matching, full medical, dental, and vision coverage, 100% paid parental leave, generous paid time off and company holidays, and early access to earned wages through Daily Pay.

Training + Development

Interview process

Visa Sponsorship

Security clearance