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Maintenance Supervisor
Kone
KONE provides innovative elevator and escalator solutions, along with digital services for buildings.
Supervise elevator/escalator maintenance, ensuring safety, quality and customer satisfaction.
Maintain inventory to ensure proper parts are available for maintenance.
Ensure Retrofit completion to minimize company risk and meet our legal obligations.
Does reviewing material orders, time tickets, outstanding repairs or customer requests motivate you?
Complete Passenger Safety Service Operation (PSSO) equipment, KMM process and worker safety audits as per company policy.
Maintain required tools in tool inventory to efficiently and profitably complete maintenance and repair jobs.
Order materials for repair jobs to be available for crews when work is scheduled.
Conduct service meetings as needed outside of the meetings with the Service Manager.
Ensure all time tickets are accurate Contact and update customers when units are left shut down for repairs or parts.
Review information with the route mechanic, and Service Operations manager (as required).
Provide directions to field personnel (maintenance mechanics, helpers, and repair crews) as it pertains to maintenance & repair projects.
Check Service and Work Orders and final processing of completion notices to ensure that all time, purchase orders, and material orders are posted before approving for billing.
Assist the Service Manager with recommendations for hiring and training of maintenance and repair personnel.
Assure regular examinations made on all jobs comply with contract agreement. This also includes the free service period of new installation and modernization.
Inspect all maintenance job sites periodically to ensure that they are being maintained in accordance with KONE Inc.’s policies and standards.
Review outstanding repairs with the Repair Supervisor (where applicable) to assure accurate scheduling and completion of all repairs.
Actively promote connected services and our digitalization progress.
Supervise routing (loading jobs, appropriate backups, and 100% jobs). Determine the layout for the best geographical service routes coupled with manpower qualifications to keep travel time and expenses to a minimum.
Review all SAP contractual service reports to ensure proper CMII level.
Contact and update customers when units are shut down for repairs or parts.
What you bring
problem solving
electrical
mechanical
hydraulic
proactive
Do you demonstrate a passion for solving practical problems?
Are you skillful with technological tools such as familiarity with electrical mechanical and hydraulic
Do you thrive in areas where you are proactive in your work, ensuring maintenance & repair projects are completed in a timely manner?
Benefits
Company Paid Life Insurance
Company Paid Short-term Disability
Identity Theft Protection
Collaborative, creative, and supportive work environment.
Competitive salary
Flexible work schedule
Employee Family Assistance Program (EFAP)
Long-term Disability
Paid Time Off – Vacation, Sick, Personal and Holidays
Optional Critical Illness
RRSP, RPP & TFSA with Employer RPP Contributions
Optional Life and AD&D Insurance
Opportunities to learn and grow
Gym Discounts
Well-being Program
Medical, Prescription, Dental and Vision Insurance
The company has a century-long history of pioneering advancements in the lift and escalator industry.
60+ Countries
Global Presence
Operates internationally, combining local expertise with large-scale capabilities in over 60 countries.
Specializes in the design, manufacturing, installation, and maintenance of elevators and escalators.
Focuses on making the flow of people in and between buildings smoother, more efficient, and sustainable.
Known for its innovative solutions like the KONE UltraRope and KONE Destination Control System.
A key player in both new construction and modernization projects, ensuring safety, energy efficiency, and reliability.
Typically involved in landmark projects like airports, office towers, shopping centers, and residential complexes.
Committed to technological advancements, including smart building solutions and predictive maintenance.
Culture + Values
Customer First: We create value for customers by understanding their needs and exceeding their expectations.
Caring: We care about the safety and wellbeing of our people and the environment.
Sustainability: We are committed to improving the efficiency and sustainability of urban life.
Teamwork: We succeed together by sharing knowledge and working as one.
Achievement: We strive for excellence and take pride in delivering outstanding results.
Environment + Sustainability
Net Zero by 2035
Carbon Emissions Target
Committed to achieving net-zero carbon emissions by the year 2035, demonstrating a strong focus on climate action.
56% CO2 Reduction
Emissions Decrease
Achieved a 56% reduction in CO2 emissions per unit of added value compared to 2018 levels by 2020, showcasing significant progress in emissions management.
30% Energy Savings
Product Efficiency
Focus on energy efficiency in product design, aiming for new products to achieve an average of 30% energy savings, promoting sustainable consumption.
80% Recyclable
Material Use
Ensures that 80% of materials used in new products are recyclable, supporting circular economy principles and reducing waste.
Sustainability integrated into product design and lifecycle management.
Inclusion & Diversity
50% Women
Senior Management 2023
Reflects gender diversity in senior leadership roles.
40% Target
Leadership by 2030
Aims to increase women in leadership positions by a specific future date.
Launched a global employee training program focusing on unconscious bias and inclusive leadership.
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