Access Control and Security Technician

Description

• Works with Infrastructure Manager and Access Control & Security Engineer to understand any impacts of ongoing issues to the Access and Security and associated hardware or software.
• Stays well informed on Access and Security maintenance and upgrade needs for all locations.
• Attends meetings with vendors and service providers as needed.
• Provides onsite and remote technical troubleshooting for all associated business units, including corporate and site-based teams across all entities.
• Triages and prioritizes Tier Two Access and Security systems service requests within the ticketing system.
• Promptly and professionally responds to after-hours emergency calls and/or requests as assigned.
• Responsible for the day-to-day programming, administration, troubleshooting and repair of Access and Security systems (access control and cameras).
• Leads the planning and execution of Access and Security system upgrades in close consultation with the Infrastructure Manager and Access Control & Security Engineer.
• In conjunction with other team members, develops documentation and training materials for all business units. Conducts formal and informal trainings and provides assistance to staff.
• Documents network systems and services to share knowledge with IT team members.

Requirements

• Successful completion of background check and drug screen required.
• Experience with any or all of the following required: Aviglion, Doorking, Butterfly MX, Comelit, Brivo, Eagle Eye
• Minimum 2-3 years of experience in the physical security, fire alarm or low voltage communication industry installing field devices, programming systems
• High school education or equivalent required.
• 06 Low Voltage License Required.
• Intermediate knowledge of computer networks, including TCP/IP, DNS, DHCP, Gateways, routers, switches.
• Valid driver's license required.
• Must be legally qualified to work in the U.S. meeting I-9 guidelines.

Benefits

• Over 90% company paid medical benefits for employee coverage.
• Eligibility for a 30% housing discount consideration.
• 100% company paid dental and vision benefits for employee coverage.
• 3 weeks of paid time off each year.
• Discretionary bonus programs.
• Healthcare and dependent care flexible spending accounts.
• Up to 12 paid holidays each year.
• Company-sponsored industry training and certifications.
• Pre-tax and Roth 401(k) programs with a company match equal to 100% of the first 4% contributed by the employee.
• Employee assistance program (EAP) with 24/7 counseling services.
• Best-in-class voluntary insurance benefits.
• Company paid life insurance, AD&D and long-term disability benefits for employee coverage.

Training + Development

Interview process

Visa Sponsorship

Security clearance