Service Technician

Description

• May get on roofs to physically remove, replace, or repair solar panels
• Responds to service calls from dispatch on behalf of customers with solar system issues
• Provide exceptional customer service experience to homeowners
• Collects payment for services rendered and potentially upsells customers in the field
• Completes necessary paperwork, timekeeping, and inventory processing for all service calls
• Troubleshoots, diagnoses, and repairs Solar, Storage, and Off-Grid systems
• Communicates findings and follows procedures to the manager
• Operating office equipment and motor vehicles
• Complete the jobs disposition form after every service call

Requirements

• Ability to see, identify colors and ability to hear (with aid if needed)
• Thorough understanding of residential AC (MicroInverters) and DC (String & Optimizer) PV systems
• Travel by car up to 10% of the time
• Must be able to withstand heights, climb ladders, being outdoors for long periods in hot and cool climates.
• Walking, standing, and sitting for extended periods
• Knowledge of local electrical codes
• Ability to write, count, read, and tell time
• Must be able to work both independently and with others
• Knowledge of residential PV design and components
• Must have a thorough understanding of residential electrical systems, and components, and how to work safely around residential electrical components
• OSHA 10 Required
• Valid Apprentice Electrician license Required
• Ability to work alone and with teams in a safe manner
• Prior solar installation experience
• Ability to learn new technical skills and diagnostic/troubleshooting processes
• Light lifting and carrying (under 15 lbs)
• Valid Driver’s License required; willingness to travel regionally frequently.
• Straight pulling and simple grasping

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance