General Manager

Description

• Provide daily leadership to your team. Ensure that goal setting, performance management, development and team development are accomplished.
• Collaborate with department managers on developing and delivering key metrics. Coordinate the activities between Operations and Sales to ensure maximum client satisfaction.
• Provide leadership to teams for all operating departments including HVAC Service, projects, and Controls.
• Perform all necessary supervisory functions to effectively and efficiently manage all personnel assigned.
• Partner with leaders to recruit, hire, and retain the top technicians in your market.
• Assist in the development of annual operating budget and manage performance to budget.
• Partner with Safety Manager to coordinate and conduct required safety requirements and ways to improve company best practices to ensure compliance and meet company safety goals. Assist local safety champion to lead and facilitate monthly safety meetings.
• Responsible for financial performance of the operating unit including sales, revenue, operating income and cash flow. Review financial statements, sales and activity reports, and other data to measure service/sales levels and goal achievement and share with team for alignment.
• Assist with the recruiting and onboarding of new team members.
• Provide opportunities for all team members to develop skills and knowledge for future career growth.
• Manage all sales for the company and support Sales Manager in setting and achieving not only their personal sales goals but the other sales team members as well.

Requirements

• Bachelor’s degree in engineering, business or related field, or Post-Secondary Certificate awarded for training completed after high school (for example, Trades, Engineering, Pipefitting, etc.) or equivalent.
• Ability to understand financial statements and reporting including P&L, POC, and key metrics.
• The ability to develop, organize, and accomplish specific goals and plans.
• Ability to work independently with little to no supervision.
• Teamwork orientation and ability to guide, direct, and motivate subordinates.
• Outstanding problem-solving skills – ability to define and structure problems, collect and analyze data, understand financial impact, and turn recommendations into execution.
• Proven track record of delivering desired results in a sustainable, ethical and collaborative approach.
• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Ability to prepare and present a comprehensive Monthly Business Operating Report to Leadership.
• Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Ability to travel to locations within regional operations and to enterprise meetings on a periodic basis.
• Ability to effectively communicate information and ideas so others will understand and influence buy-in from the team.
• Ability to analyze information and make decisions for future execution.
• Comprehensive understanding of how an HVAC service department functions along with complete understanding of all roles and responsibilities.
• Experience in creating Power Point presentations, and proficiency in Excel.
• 10+ years of progressive P/L management experience in the HVAC/Mechanical service industry with revenue more than $30M.
• Knowledge of business and management principles involved in strategic sales planning, resource allocation, and managing people.
• Strong leadership skills to support a collaborative, team-based environment.
• Strong technical knowledge in HVAC service.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance