Design Studio Consultant
Kb Home
Guide homebuyers through studio selections, provide design advice, and handle paperwork.
20 days ago ago
Junior (1-3 years)
Full Time
Meridian, ID
Hybrid
Company Size
3,000 Employees
Service Specialisms
Homebuilding
Residential Construction
Property Development
Design
Project Management
Construction Services
Sector Specialisms
Residential
Single-family homes
Attached homes
Detached homes
Townhomes
Condominiums
Urban in-fill
Mixed-use projects
Role
What you would be doing
appointment scheduling
software entry
docusign
product tagging
paperwork auditing
customer service
- Build rapport with homebuyers to understand their design and lifestyle preferences.
- Attend weekly staff meetings or product training sessions.
- Ensure the studio environment is maintained in excellent condition and report deficiencies.
- Conduct business in a professional and ethical manner with potential buyers, trade partners, and coworkers.
- Conduct live video or in-person appointments to review available choices, considering design goals and budget.
- Assist in tagging product selections when needed.
- Prepare for buyer appointments by pulling samples and coordinating with mortgage teams.
- Accurately enter buyer’s option choices into KB Home’s software platform and complete necessary paperwork via DocuSign.
- Schedule and follow up on homebuyer appointments as needed.
- Respond to homebuyers, operations, trade partners and sales teams phone calls, emails, and correspondence in a timely manner.
- Provide exceptional customer service to internal and external customers.
- Periodically works in outdoor weather conditions ( for roles in Construction/Customer Service/Land/Sales ).
- Share product knowledge and demonstrate offerings to buyers.
- Audit paperwork to ensure accuracy and process change orders promptly.
What you bring
microsoft
interior design
retail
communication
teamwork
degree
- Strong verbal and written communication skills, with the ability to communicate complex concepts succinctly and persuasively.
- Ability to drive/travel as needed.
- Previous retail or hospitality experience in a customer service-oriented environment required.
- Vocational degree or certificate in Interior Design or related field preferred.
- Ability to observe details at close range and communicate information so others will understand.
- Ability to stand or sit for extended periods.
- 1 to 4 years of retail experience with a homebuilder or design industry preferred.
- Ability to move about work location.
- Maintain proficient knowledge of all products offered in the Studio.
- Ability to work within a team-setting, inclusive of others’ ideas, and a willingness to cooperate.
- Passion and knowledge of interior design and space planning.
- Attention to detail and ability to follow detailed processes and procedures.
- Strong computer skills and proficiency in Microsoft applications (Word, Excel, PowerPoint, Outlook, Teams). Demonstrated use of technology and virtual capabilities.
- Ability to connect with people using various communication modes and develop professional relationships.
- The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.
- Ability to walk up and down stairs.
- High school degree or equivalent required. Associates or Bachelor’s degree preferred.
- Ability to transport and move up to 20 lbs and move as needed ( for roles in Construction/Customer Service/IT/Land/Marketing/Sales/Studio ).
- Opportunities for growth and development within a nationally recognized company.
- The satisfaction of helping families achieve their dream of homeownership.
Information not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
Founded 1957
Year Established
The company was established in 1957, marking its long history in residential homebuilding.
- Specializes in constructing personalized, energy-efficient homes that reflect customers' lifestyles.
- Operates across multiple regions, offering homes for first-time buyers, move-up buyers, and active adults.
- Business model includes construction and sale of homes, with a focus on sustainability and affordability.
- Recognized for innovation in building energy-efficient homes, helping customers save on utilities.
- Expanded offerings with a variety of home designs catering to modern preferences and growing family needs.
- Strong financial track record, consistently reporting solid growth and performance in the housing market.
- Collaborates with homebuyers to create homes that match their unique tastes and requirements.
- Committed to modernizing the homebuilding process with advanced technologies and green construction techniques.
#1 Ranked
Customer Satisfaction Ranking
The company maintains the top spot in national homebuilder rankings according to third-party buyer surveys.
- Built strong, personal relationships with every customer
- Create an exceptional homebuying experience
- Offer homebuyers the ability to personalize their home based on what they value at a price they can afford
200,000 ENERGY STAR homes
ENERGY STAR Certified Homes
The company has built over 200,000 ENERGY STAR-certified homes, surpassing any other builder.
$1.3B utility savings
Utility Bill Savings
Since 2000, homeowners have saved an estimated $1.3 billion on utility bills due to energy-efficient homes.
45 HERS Index (2024)
Energy Efficiency Score
The company achieved a 2024 average HERS Index score of 45, representing 55% more efficient homes compared to a typical 2006 home.
2.1B gallons saved
Water Conservation
Installed 1.2 million WaterSense fixtures, conserving approximately 2.1 billion gallons of water annually.
- Reduced average home GHG emissions by 0.5 metric tons/year (~8%) by 2025, improving the national average HERS Index from 50 (2020) to 45 (2025).
- Built over 26,000 WaterSense/Water Smart homes.
- Delivered ~20,900 solar homes since 2010, with around 3,000 in 2023.
- About 38% of homes delivered in 2023 were all-electric, with each home producing ~1.7 metric tons CO₂ less annually (~3,800 lb CO₂).
- As of November 2023, ~90% of California model homes and sales offices are powered by solar.
67%
Diverse Homebuyers
This reflects the inclusion of individuals from diverse backgrounds in the company's homebuyer demographic for the year 2023.
74%
First-Time Buyers
This percentage represents first-time or first move-up buyers among the company's 2023 homebuyer demographic.
- Women in leadership: [Data not available]
- BIPOC representation: [Data not available]
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