Will Call Supervisor

Description

• Support customer request for credit process
• Coordinate van deliveries generate them for routing and have them picked and staged by warehouse
• Coordinate customer will calls (generating and coordinating pick- ups
• Provide customer services sales support as needed; key in all national accounts special orders and customer orders
• During down time will perform duties as assigned and work the work queue for incoming calls for customer service
• Coordinate Intercompany and vendor pick ups and RTV'S
• Employee Cash Sales Program 'make inventory lists, distribute lists, take orders, hand out orders, and collect and turn in payments

Requirements

• Excellent time-management and prioritization skills
• 1-2 years proven experience in supporting client success
• Ability to address complaints and issues with effective solutions and a positive attitude
• Proficient with Accuterm, scheduling, ticket writing, credit memo, with some Word and Excel
• Well versed on cash register
• Excellent written and verbal communication skills
• Great communication skills both verbal and written
• Works well with team to accomplish common Goals
• Product knowledge in multiple categories a plus
• Excellent attendance

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance