City Operations Lead

Description

• Drive business growth by aligning operations with customer needs and market demands, ensuring superior customer experience.
• Build and nurture relationships with vendors, partners, and stakeholders to optimize resource utilization and project delivery.
• Collaborate with cross-functional teams including design, project management, sales, and logistics to meet deadlines and project targets.
• Develop and implement operational strategies and process improvements to enhance efficiency, reduce costs, and maintain high standards of quality.
• Monitor and control operational budgets, plans, and forecasts, contributing to city-level Profit & Loss management.
• Lead and manage all city-level operations including project execution, supply chain, vendor management, and team coordination to ensure seamless delivery.
• Establish and track key performance indicators (KPIs) to evaluate operational effectiveness and team performance.
• Lead, mentor, and develop a high-performing operations team to sustain continuous improvement and innovation.

Requirements

• Excellent communication and interpersonal skills to collaborate internally and externally.
• Expertise in operations planning, process optimization, and budget management.
• Data-driven decision-maker with proficiency in analyzing operational metrics to inform strategy.
• Ability to work in a fast-paced environment, manage multiple priorities, and lead through change.
• Strong leadership capability with experience managing cross-functional teams and large scale projects.
• A certification in project management is a plus.
• 7-10 years of proven experience in operations, project management, or related roles, preferably in service or logistics-led industries.
• Any Bachelor’s Degree

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance