Digital Transformation Manager

You will own and rethink back office processes to continuously review and improve, so they are fit for purpose, accurate, and lean.

You'll also work with the onsite management team to improve the quality and use of data to achieve operational and client requirements.

Support our teams with service changes, which drive efficiency through routing improvements, using spatial (GIS) technology to assist.

Support the implementation of our digital training strategy and deliver operational end-user training.

As a Digital Transformation Manager, you'll work at your Customers sites using advanced data and technology to reduce the administrative burden our operational teams face by automating the back office system.

Develop and implement the latest advances in technology to drive the digitisation of our services.

You will support the delivery of a data-driven approach to service management where operational front-line managers have confidence in using Management Information systems to make better business decisions.

You'll take ownership of operational data,and maintain it to the highest standard, making sure it is accurate and up to date.

Capturing requirements for both system changes and reporting improvements to ensure both are fit for purpose and are being used as efficiently as possible.

Manipulate large datasets to perform service analysis and as part of work on our operational systems.

• You will own and rethink back office processes to continuously review and improve, so they are fit for purpose, accurate, and lean.
• Support our teams with service changes, which drive efficiency through routing improvements, using spatial (GIS) technology to assist.
• Support the implementation of our digital training strategy and deliver operational end-user training.
• Develop and implement the latest advances in technology to drive the digitisation of our services.
• You will support the delivery of a data-driven approach to service management where operational front-line managers have confidence in using Management Information systems to make better business decisions.
• You'll take ownership of operational data,and maintain it to the highest standard, making sure it is accurate and up to date.
• Capturing requirements for both system changes and reporting improvements to ensure both are fit for purpose and are being used as efficiently as possible.
• Manipulate large datasets to perform service analysis and as part of work on our operational systems.

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who sees the world in a similar way to take up an exciting Digital Transformation Manager role in our Information Technology team.

Able to work independently.

You will have a high problem solving ability.

Strong data skills and use of Excel/Google Sheets.

Degree level qualification in Science, Business, Information Systems, Environmental Sciences OR Geographical Information Science

Desirable: A practical understanding of Power BI, SQL, GIS.

Solid relationship management and excellent communication skills; to provide information confidently and enable the end-user to understand complex data analysis. (The ability to make the complex simple for end users).

Proven experience in operational or analytical management supporting business change.

• Able to work independently.
• You will have a high problem solving ability.
• Strong data skills and use of Excel/Google Sheets.
• Degree level qualification in Science, Business, Information Systems, Environmental Sciences OR Geographical Information Science
• Desirable: A practical understanding of Power BI, SQL, GIS.
• Solid relationship management and excellent communication skills; to provide information confidently and enable the end-user to understand complex data analysis. (The ability to make the complex simple for end users).
• Proven experience in operational or analytical management supporting business change.

Discounts on everything from groceries to well known retailers

Salary: up to £35,000, with a total package up to £42,000 including Veolia benefits (Bonus Scheme and enhanced pension)

Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to

Ongoing training and development opportunities, allowing you to reach your full potential

Location: Travelling to our Solihull depot with flexible and home working (hybrid working)

25 days annual leave

Because of our responsibility when it comes to leading change, resourcing takes every single one of us, and this is how you can play your part. And if you're looking to advance your career and gain industry-leading experience in a thriving and supportive workplace, this role will suit you perfectly.

Access to our company pension scheme

24 hour access to a virtual GP, 365 days a year, for you and family members in your householdOne paid days leave every year to volunteer and support your community

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

• Discounts on everything from groceries to well known retailers
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
• Ongoing training and development opportunities, allowing you to reach your full potential
• 25 days annual leave
• Access to our company pension scheme
• 24 hour access to a virtual GP, 365 days a year, for you and family members in your householdOne paid days leave every year to volunteer and support your community