Collections & Recovery Officer at Dll in Sydney, New South Wales, Australia | Kablio

Role

Description

payment agreements

portfolio oversight

debtor outreach

arrears identification

credit risk

reporting

Make payment agreements, determine plan of approach and ensure conditional payments. Legal action is initiated if necessary.
Administer and maintain overview of own portfolio and ratings and escalate cases to the relevant internal departments (Recovery, Specialties, Non-Flow, Sales).
Communicate with debtors by telephone and in writing to solve arrears
Communicate with debtor and internal/external stakeholders, report on development and record debtor and arrears history in applicable systems.
Identify arrears and separate them into technical/administrative and credit arrears for correct follow-up.
Monitor payment behavior of debtors and arrears process, evaluate credit risk and exposure and categorize debtors accordingly.

Requirements

accounting

finance

ms office

communication

leasing

risk management

Degree or studies in accounting, finance, commerce or related field – may have completed, or still studying on a part time basis.
Excellent written and verbal communication skills.
Ability to respond or acquire knowledge to respond to internal and external customer requests promptly and correctly.
Ability to organise and prioritise work to assist the C&R team in meeting daily, weekly and annual objectives.
Specific experience in equipment leasing and vendor finance is ideal but not essential
Proficient in Microsoft Office products.
Strong ability to share business and risk knowledge with other DLL members, in order to build a culture of risk management balanced with commercial objectives.
Strong ability to effectively communicate with internal and external customers.
DLL’s referral program applies
Understanding of Vendor-based and Dealer-based finance partnerships, including both strategic commercial objectives and risk management principles.

Benefits

Health and Wellness program including healthy food, free health checks, fun health & vitality activities.
Flexible hours with possibility to work from home
Career development opportunities: online learning, member development programs.
Health – Manage mental, emotional, and physical health
Two working days per year volunteering for a local charity.
Finance – Provide learning opportunities to help members achieve personal financial health

Training + Development

Information not given or found

Interview process

selection process may involve an assessment.

Visa Sponsorship

Information not given or found

Security clearance

hiring is subject to successful completion of a background check.

Company

Overview

€47 Billion

Managed Portfolio

DLL manages a substantial portfolio of over €47 billion, supporting clients across various industries with tailored financing solutions. This portfolio underscores the company's significant role in global asset financing.

25+ Countries

Global Reach

DLL operates across more than 25 countries, providing seamless support to clients worldwide and adapting to diverse regional needs with localized teams.

DLL began as a vendor-finance pioneer and has since evolved into a global asset-finance leader.
DLL helps equipment manufacturers, dealers, and distributors unlock growth without tying up capital.
DLL supports clients across the full equipment lifecycle—from inventory and retail financing to used-equipment resale.
Its adaptable financing model spans commercial and retail finance, fair-market leases, and pay-per-use plans tailored to usage patterns.
DLL blends industry know-how with financial acumen through work in areas like Industrial, Construction, Energy Transition, Healthcare, Agriculture, and Transportation.
DLL's engagements include funding fleets of farm tractors and construction machinery, as well as facilitating upgrades in healthcare tech and clean-energy projects.
DLL's standout initiative includes remarketing used assets—like repurposing ambulances—through a dedicated platform for used-equipment sales.
DLL, while maintaining an entrepreneurial, partnership-driven culture, boasts strong financial footing due to its growth under the Rabobank Group.
DLL's global consistency is supported by local teams delivering tailored solutions across borders.
With over five decades of history, DLL continues to innovate in financing, bridging asset acquisition and optimal use through smart, sustainable funding.

Culture + Values

Customer-centricity: We deliver value to our customers and create long-term partnerships.
Innovation: We embrace innovation to drive business and create sustainable solutions.
Integrity: We act with transparency, honesty, and respect.
Teamwork: We work together to achieve shared goals, leveraging the strengths of each individual.
Sustainability: We contribute to the well-being of society and the environment, both today and in the future.

Environment + Sustainability

Net Zero by 2050

Greenhouse Gas Emissions

The company has committed to achieving net zero greenhouse gas emissions by 2050, marking a significant step in its sustainability journey.

73% Renewable Energy

Energy Consumption

In 2020, 73% of the electricity consumed by the company came from renewable sources, demonstrating a strong commitment to sustainable energy use.

50% CO2 Reduction

Vehicle Emissions

The company aims to reduce CO2 emissions by 50% per vehicle financed by 2030, signaling a proactive approach to combating climate change.

Encouraging sustainable business models through circular economy solutions.

Inclusion & Diversity

40% Workforce

Gender Diversity

Currently, 40% of the workforce consists of women, reflecting a commitment to gender equality.

30% Leadership Goal

Leadership Diversity

A strategic goal has been set to increase the number of women in leadership roles to 30% by 2025.

Actively striving for a diverse and inclusive workplace.
Implemented initiatives to create a supportive work environment for employees from diverse backgrounds.

Articles

Careers

Newsroom

Blog

Role

Description

payment agreements

portfolio oversight

debtor outreach

arrears identification

credit risk

reporting

Make payment agreements, determine plan of approach and ensure conditional payments. Legal action is initiated if necessary.
Administer and maintain overview of own portfolio and ratings and escalate cases to the relevant internal departments (Recovery, Specialties, Non-Flow, Sales).
Communicate with debtors by telephone and in writing to solve arrears
Communicate with debtor and internal/external stakeholders, report on development and record debtor and arrears history in applicable systems.
Identify arrears and separate them into technical/administrative and credit arrears for correct follow-up.
Monitor payment behavior of debtors and arrears process, evaluate credit risk and exposure and categorize debtors accordingly.

Requirements

accounting

finance

ms office

communication

leasing

risk management

Degree or studies in accounting, finance, commerce or related field – may have completed, or still studying on a part time basis.
Excellent written and verbal communication skills.
Ability to respond or acquire knowledge to respond to internal and external customer requests promptly and correctly.
Ability to organise and prioritise work to assist the C&R team in meeting daily, weekly and annual objectives.
Specific experience in equipment leasing and vendor finance is ideal but not essential
Proficient in Microsoft Office products.
Strong ability to share business and risk knowledge with other DLL members, in order to build a culture of risk management balanced with commercial objectives.
Strong ability to effectively communicate with internal and external customers.
DLL’s referral program applies
Understanding of Vendor-based and Dealer-based finance partnerships, including both strategic commercial objectives and risk management principles.

Benefits

Health and Wellness program including healthy food, free health checks, fun health & vitality activities.
Flexible hours with possibility to work from home
Career development opportunities: online learning, member development programs.
Health – Manage mental, emotional, and physical health
Two working days per year volunteering for a local charity.
Finance – Provide learning opportunities to help members achieve personal financial health

Training + Development

Information not given or found

Interview process

selection process may involve an assessment.

Visa Sponsorship

Information not given or found

Security clearance

hiring is subject to successful completion of a background check.

Company

Overview

€47 Billion

Managed Portfolio

DLL manages a substantial portfolio of over €47 billion, supporting clients across various industries with tailored financing solutions. This portfolio underscores the company's significant role in global asset financing.

25+ Countries

Global Reach

DLL operates across more than 25 countries, providing seamless support to clients worldwide and adapting to diverse regional needs with localized teams.

DLL began as a vendor-finance pioneer and has since evolved into a global asset-finance leader.
DLL helps equipment manufacturers, dealers, and distributors unlock growth without tying up capital.
DLL supports clients across the full equipment lifecycle—from inventory and retail financing to used-equipment resale.
Its adaptable financing model spans commercial and retail finance, fair-market leases, and pay-per-use plans tailored to usage patterns.
DLL blends industry know-how with financial acumen through work in areas like Industrial, Construction, Energy Transition, Healthcare, Agriculture, and Transportation.
DLL's engagements include funding fleets of farm tractors and construction machinery, as well as facilitating upgrades in healthcare tech and clean-energy projects.
DLL's standout initiative includes remarketing used assets—like repurposing ambulances—through a dedicated platform for used-equipment sales.
DLL, while maintaining an entrepreneurial, partnership-driven culture, boasts strong financial footing due to its growth under the Rabobank Group.
DLL's global consistency is supported by local teams delivering tailored solutions across borders.
With over five decades of history, DLL continues to innovate in financing, bridging asset acquisition and optimal use through smart, sustainable funding.

Culture + Values

Customer-centricity: We deliver value to our customers and create long-term partnerships.
Innovation: We embrace innovation to drive business and create sustainable solutions.
Integrity: We act with transparency, honesty, and respect.
Teamwork: We work together to achieve shared goals, leveraging the strengths of each individual.
Sustainability: We contribute to the well-being of society and the environment, both today and in the future.

Environment + Sustainability

Net Zero by 2050

Greenhouse Gas Emissions

The company has committed to achieving net zero greenhouse gas emissions by 2050, marking a significant step in its sustainability journey.

73% Renewable Energy

Energy Consumption

In 2020, 73% of the electricity consumed by the company came from renewable sources, demonstrating a strong commitment to sustainable energy use.

50% CO2 Reduction

Vehicle Emissions

The company aims to reduce CO2 emissions by 50% per vehicle financed by 2030, signaling a proactive approach to combating climate change.

Encouraging sustainable business models through circular economy solutions.

Inclusion & Diversity

40% Workforce

Gender Diversity

Currently, 40% of the workforce consists of women, reflecting a commitment to gender equality.

30% Leadership Goal

Leadership Diversity

A strategic goal has been set to increase the number of women in leadership roles to 30% by 2025.

Actively striving for a diverse and inclusive workplace.
Implemented initiatives to create a supportive work environment for employees from diverse backgrounds.

Articles

Careers

Newsroom

Blog