Director, Service Operations

Southwire Company

Leading developer and manufacturer of building wire, utility cable and installation tools.

Leads safe, efficient field service delivery and site operations across Texas facilities.

13 days ago ago

Experienced (8-12 years), Expert & Leadership (13+ years)

Full Time

Arlington, TX

Field

Company Size

9,000 Employees

Service Specialisms

Manufacturing

Technical Support

Engineering

Digital Solutions

Field Services

Contractor Equipment

Sector Specialisms

Utility

Residential

Commercial

Building Infrastructure

Industrial Products & Systems

Lighting Systems

Transportation Systems

Factory Power & Automation

Role

Description

Requirements

Benefits

Parental Leave
Employee Assistance Program
Tuition Reimbursement Programs
Supplemental Insurance Plans
Employee Referral Program
Family and Individual Insurance Packages (Health, Life, Dental, and Vision)
Long & Short-Term Disability
Paid Time Off & Paid Holidays
401k with Matching
Advancement & Professional Growth opportunities

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 1950

Year Established

The company was established with the ambition to bring electric light to rural Georgia.

5M Pounds Wire

Early Growth Milestone

Within two years of operation, the company achieved significant expansion by shipping 5 million pounds of wire.

$8B Revenue

Annual Revenue

As North America's largest wire and cable producer, the company generates nearly $8 billion in annual revenue.

It steadily expanded into building wire, utility cable, tools and assembled solutions across North America and beyond.
Typical projects include supplying electrical infrastructure for residential construction, power transmission and high‑voltage utility networks.
The firm serves industrial, energy, utility and OEM sectors, emphasizing engineered cable systems and contractor tools.
Still family‑owned after 75 years, with a legacy of bold machinery expansion—from three machines to a global enterprise.
Its C7 covered conductor and MCAP cables showcase innovation in lightweight, corrosion‑resistant utility solutions.

Culture + Values

Empowerment
Trust
Consistency
Inclusion
culture prioritizes the interests of our team members, customers, communities and shareholders through a continuous commitment to empowerment, trust, consistency and inclusion.

Environment + Sustainability

100% Carbon Neutral

Energy Goal

Aims to achieve 100% carbon neutral energy for operations (Scope 1 & 2) by 2025, building on a 2018 baseline.

35% Emissions Reduction

Scope 1 & 2 Progress

Already reduced absolute Scope 1 and 2 emissions by 35% toward the Carbon Zero goal.

10 Million lbs

Plastic Recycling

Recycles 10 million pounds of plastic annually in manufacturing processes.

$200,000 Saved

Recycling Efficiency

Saved over $200,000 through plastic recycling efforts in 2022.

Three manufacturing sites have Copper Mark certification for responsible copper production.
Over 100 wire and cable products have independently verified Environmental Product Declarations (EPDs), covering >90% of product categories.
Installed solar generation system at HQ (2021) plus 2 additional sites and 6 EV charging stations company-wide.
10-year PPA via Georgia Power CRSP to offset ~6% of carbon footprint.
Began using biodegradable stretch-film cutting virgin plastic use by ~70% after two years.

Inclusion & Diversity

2023

Inclusion Report

The company released its second annual Inclusion Report in 2023, highlighting progress in diversity and inclusion initiatives.

2020

CEO Pledge

The CEO signed the CEO Action for Diversity & Inclusion pledge in 2020, committing to advancing diversity and inclusion within the company.

2024

Corporate Legacy Award

The company received the Corporate Legacy Award in 2024, recognizing its commitment to diversity and inclusion.

2024

Mental Wellbeing Recognition

The company was named one of Newsweek’s America’s Greatest Workplaces for Mental Wellbeing in 2024.

Six focus areas in DEI strategy: people leaders; inclusive workforce; equity & governance; employee resource groups; reputation & community; value & supply chain
Invested in employee nursing rooms across facilities to support women
Employee Resource Groups aligned with core values of empowerment, trust, consistency and inclusion
Increased representation of women, under‑represented communities, and veterans (no exact % provided)

Articles

Customer Hub Support

Industrial Power Cable Technical Support

Southwire hiring Training Manager (Reddit)

About us Talk to us Privacy Terms & Conditions

Jobs in LondonReceptionist General Operative Marketing Data Analyst Cleaner Customer Service Project Manager Executive Assistant Electrician

Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.