Director, APAC Capacity Management

Description

• Reviews the data center space and power availability on a regular basis with team leads to ensure optimal utilization of space
• Meets monthly with country sales directors and/or sales engineers
• Leads and drives specific workstreams related to the development of this capability, works cross functionally with dev teams and technical program management functions to build and execute on a clear roadmap
• Support the development of business cases that shape further investment and expansion plans by delivering capacity and load growth forecasts to inform decision making
• Reviews and drives resolution of data quality issues related to capacity
• Involved in resolution of operational issues that are escalated and unable to be resolved at subordinate levels
• Provides direction to staff as required to analyze and resolve critical technical problems
• Coordinates and leads department meetings including monthly and quarterly business reviews on key metrics and team deliverables
• Builds a high performing team that delivers operational excellence in the day to day while also focusing on longer term, strategic initiatives around improving systems and processes in Data Center Capacity Management.
• Addresses any escalated concerns on assignment layout and seeks diverse opinions for decision making
• Recommends methods and approaches for finding solutions to problems that deviate from established processes or operational policies
• Makes high judgement calls by triangulating diverse sets of data and analytics
• Drives accuracy and consistency of data related to Capacity by auditing and reviewing at regular intervals
• Identifies opportunities for process efficiency improvements and implements as appropriate
• Reviews space and power inventory in the region across a portfolio of existing and new data centers
• Works with stakeholders across sales, tech dev, program management, ops and other teams on the development of consistent global processes and tools for effective management of data center capacity in APAC and globally
• Ensures alignment across stakeholders on a single source of truth for available capacity that drives decision making around capacity allocation and optimisation
• Owns KPIs tied to operational efficiency, asset utilisation and availability for the region
• Plays a pivotal role in shaping the development of a unified, global system for capacity management that delivers a single pane of glass visualisation for all key decision making parameters and eventually drives greater automation in Capacity management
• Reviews required reports to approve fill rates and develop projections related to future expansions
• Collaborates with senior members of departments, including Finance, IT, Data Center Ops to address issues, answer questions, and develop cross functional processes
• Leads and manages a team of capacity managers in APAC
• Meets monthly with country operations directors
• Works with cross-regional/global departments to identify and resolve any problems related data center Capacity
• A strategic leader who directs the activities of a broad functional area and recommends implementing changes to methods

Requirements

• Technical Expertise: Understanding of Data Center infrastructure, preferably an Elec or Mech Engineering degree. Ability to break down complex technical topics into simple priorities and deliverables and develop exec level decks to simplify complexities and drive focus
• Analytical Skills: Strong ability to manage and analyse large sets of data, structure data appropriately, logically present frameworks and ideas for problem solving and quickly identifying insight from data or guiding teams on visualisation of data in the right manner to drive decision making
• Bachelor's preferred
• 15+ years experience preferred
• Hands on Leadership: Leads by example, ability to dive deeper into the day to day and operational level while also taking a more strategic big picture view of long term priorities
• Stakeholder Management: Excellent verbal and written communication skills and the ability to influence across a wide variety of stakeholders including senior commercial, financial and technical leaders to drive alignment and decision making at speed
• Background in Engineering, Manufacturing, Plant Operations, Supply Chain management with a focus on continuous improvement, LEAN/ Six Sigma can be helpful. MBA from a leading business school highly desirable. The individual needs to have a strong track record of and demonstrated success in leading and developing geographically dispersed teams. Should be an excellent communicator and proactive collaborator who can combine commercial acumen with engineering and operational awareness

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance