Associate Director - HR Workplace Conduct & Support

Description

• Implement and oversee case assignment and escalation processes, ensuring complex or high-risk matters are addressed according to established procedures
• Oversee input and updates to the central HR risk register to execute effective mitigation strategies
• Oversee communication and adoption of compliance and conduct standards, maintaining a culture of awareness, accountability, and ethical behavior
• Implement and periodically test controls and escalation procedures, resolving vulnerabilities in HR processes
• Managing complex employee relations, investigations and conduct matters across large organizations
• Assess trends and patterns in employee relations data to inform decisions, drive continuous improvement, and proactively address conduct and morale challenges
• Manage delivery of training programs on HR policies and risk mitigation to ensure consistent understanding and application
• Delegate and track investigation activities for level 1 cases and oversee formal investigations for level 2 cases, reviewing evidence collection, reporting, and recommended actions for procedural integrity and compliance
• Implement processes to enforce policy compliance, resolving gaps and recommending measures to uphold standards
• Assess and manage identification of HR-related operational risks, ensuring risk monitoring is fully integrated with workplace conduct oversight
• Optimize the employee relations tracker as a central governance and compliance tool, ensuring case records are complete, auditable, and leveraged for regulatory reporting, leadership insight, and robust risk monitoring
• Track and report compliance metrics and audit results, supporting strategic compliance oversight
• Manage the drafting, review, and revision of employee handbooks and workplace policies, facilitating legal compliance and clear communication of expectations
• Facilitate ongoing training needs assessments to identify gaps and recommend enhancements and cross-functional initiatives based on feedback and emerging risk trends to drive workforce readiness and mitigate potential risks
• Plan and manage the intake, investigation, and resolution of employee grievances, complaints, and allegations, ensuring confidentiality and adherence to organizational protocols

Requirements

• SHRM-SCP, CIPD Level 7
• Master's degree in Human Resources, Law, Business Administration, or equivalent
• 12+ years in HR risk, employee relations, investigations and policy compliance roles

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance