Entry Level Account Executive

As an Account Executive (AE) for DMG, you will play a crucial role in driving our business growth by identifying and acquiring new clients within the facility management sector. As an AE, you will be responsible for generating new business opportunities, nurturing client relationships, and ensuring client satisfaction within the facility management space. This role involves a combination of sales prospecting and account management to achieve revenue targets and deliver exceptional service. The position relies heavily on an inside sales motion with an elevated level of customer touches expected. This position manages and operates its own book of business and can build operational support when volume hits numbers which support that investment.

• Monitor and ensure the quality and efficiency of service delivery, addressing any issues promptly.
• Communicate effectively with internal teams to ensure alignment of client needs and operational requirements.
• Conduct regular check-ins to assess client satisfaction and gather feedback.
• Understand clients' facility management needs and tailor solutions to meet their specific requirements.
• Provide insights and feedback on market intelligence, competitor activities, and client needs.
• Manage operations amongst your clients until such a time you build an operations team to support your P&L.
• Prepare and deliver regular reports and updates to clients on performance and account status.
• Prospecting and Lead Generation by identifying and researching potential clients and market segments within the facility management industry.
• Maintain accurate records of sales activities and client interactions in Sales Force.
• Negotiate contracts and agreements with clients, ensuring compliance with company policies.
• Coordinate with Marketing, Operations, and Customer Service teams to ensure alignment with overall business objectives.
• Prepare and deliver compelling sales presentations and proposals to clients.
• Develop and implement process improvements to enhance operational efficiency.
• Supervise and lead operational teams responsible for delivering facility management services once P&L supports a team.
• Develop and maintain a robust sales pipeline of prospective clients.
• Prepare and maintain operational budgets, tracking expenses and revenue.
• Serve as the primary point of contact for client inquiries and requests.
• Collaborate with teams to allocate resources effectively and optimize service delivery.
• Provide accurate reporting and performance metrics to senior management.
• Build and nurture strong, long-term relationships with existing clients.
• Collaborate with the Manager of Business Development to set and achieve sales targets and revenue goals.
• Conduct market research to understand client needs and industry trends.
• Address client concerns and resolve issues in a timely and satisfactory manner.

The ideal candidate will possess strong sales, interpersonal and organizational skills. They should be comfortable with multitasking. If you are looking for an entry level sales role with a ton of growth opportunity this is the role for you. This position requires 0-3 years of experience and is also great for someone looking to get into sales role and or someone who wants to learn great operations in the facilities maintenance industry with uncapped commission potential after training.

• Heavy outbound cold calling and inside sales motion. Key performance indicators tied to customer contacts and bookings.