Description

We are seeking a Community Office Assistant for our Brookview Community to ensure UMH standards are consistently maintained for residents and employees. The role supports the Community Manager in handling all duties required to keep the community running smoothly and upholds the company’s standards.

• Collect rent and assist with rent payments.
• Assist with selling and renting homes.
• Inspect and maintain community to ensure attractiveness, cleanliness, and safety.
• Enforce community rules and regulations.
• Supervise maintenance staff.
• Apply ADA requirements within the community.
• Apply Fair Housing Act and local laws to sales, rentals, and financing.
• Monitor rent payments and ensure timely collection.
• Follow UMH rent collection procedures.
• Conduct eviction actions per state guidelines for delinquent residents.
• Answer phones, take messages, and coordinate resident needs with the Community Manager.
• Interact with residents, applicants, contractors, and vendors.
• Input checks and enter bills into the Rent Manager System.
• Organize and file electronic and paper documents.
• Keep the office clean and organized.
• Follow UMH community management procedures.
• Meet UMH quality and safety standards.
• Occasionally travel by car (or air) for errands, trainings, or visiting other communities.

Requirements

This is a full‑time, non‑exempt position with a Monday‑through‑Friday schedule, occasional Saturdays, and the possibility of weekend, holiday, or evening hours based on community needs. In‑person attendance is essential, and overtime eligibility applies to non‑exempt employees who exceed forty hours in a week.

• Communicate professionally with coworkers, managers, and residents.
• Move throughout the community by vehicle or on foot; frequent computer and phone use; no heavy lifting required.
• Work indoors in an office and travel within the community on foot or vehicle.
• In‑person attendance is essential.
• Strong customer service skills; ability to provide UMH standard of service.
• Ability to work both collaboratively and independently.
• Strong time management and organizational abilities.
• Willingness to attend periodic training on procedures and laws.

Benefits

Come join UMH Properties, Inc. and make a difference! UMH Properties, Inc. is a publicly traded Real Estate Investment Trust (REIT) listed on the NYSE (UMH) with over 50 years in the manufactured housing industry. The company provides high‑quality affordable homes and well‑cared‑for communities across eleven states, and believes its strength comes from its people, offering stable, long‑lasting careers with extensive training and growth opportunities.

Ideal candidates will demonstrate strong customer service, the ability to work both collaboratively and independently, excellent time‑management and organizational skills, and a willingness to attend periodic training on relevant procedures and laws. UMH offers competitive wages, bonuses, commission opportunities for sales roles, a 401(k) plan with company match, generous paid time off, comprehensive medical, dental, vision and life insurance, voluntary benefits, pet insurance, and an Employee Assistance Program.

• Full‑time schedule, Monday‑Friday with occasional Saturday, weekend, holiday, or evening hours; part‑time schedules vary.
• Non‑exempt status; eligible for overtime after 40 hours.
• Competitive wages with annual bonuses and pay increases.
• Commission opportunities for sales positions.
• 401(k) retirement plan with company match.
• Generous paid time off.
• Company‑paid life insurance for full‑time employees.
• Medical, prescription, dental, and vision insurance.
• Voluntary benefits: disability, accident, hospital confinement, life, critical illness, pet insurance.
• Employee Assistance Program (EAP).

Training + Development

Interview process

Visa Sponsorship

Security clearance