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Account Manager
Drake Tappe
A global recruitment and talent solutions firm specializing in engineering and technical sectors.
Manage film/TV equipment rentals, client relations, and bookings from enquiry to invoice
Preparing quotations, purchase orders, other documents to manage your workflow and workload.
Provide information of your current live hires to the Sales Director and to ensure the status of your work and that it is financially accurate.
Using our rental software RT Pro, you will book, manage and fulfil hire requirements ensuring information to the warehouse team is accurate and timely,
A commitment to continuous improvement, puts forward and acts on suggestions to improve processes and service levels
Provide support to the marketing team in supporting the brand.
Forging and establishing relationships with production and crew to establish new opportunities.
Maintain an awareness of all current bookings and work with other members of the rental team to ensure all customers’ needs and expectations are managed to a high standard.
What you bring
data analysis
communication
customer focus
planning
film tv
ms office
Ability to assess data and identify trends and potential relationship or customer development opportunities
Excellent communication and influencing skills
A customer-centric approach with experience of delivering an exceptional customer experience
Well organised with good planning skills
Knowledge of Film and TV industry
A good level of computer literacy in MS Office packages. You’ll embrace learning new IT systems and enjoy making the most of technology in your job role
A natural relationship builder with a collaborative style. You’ll be able to engage with new prospects easily
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