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Performance Contracting, Inc. (Pci)

Senior Technical Training Specialist

Company logo
Performance Contracting, Inc. (Pci)
Employee‑owned specialty contractor delivering integrated commercial and industrial construction services.
Develop and deliver technical training content to increase productivity and improve day-to-day lives of employees in a specialty contracting company.
21d ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Lenexa, KS
Office Full-Time
Company Size
8,800 Employees
Service Specialisms
Construction services
Fireproofing
Drywall
Metal-stud framing
Acoustical walls & ceilings
BIM coordination
Sector Specialisms
Industrial
Commercial
Non-Residential
Marine
Power
Process
Petrochemical
Cryogenic
Role
What you would be doing
project planning
training schedules
technical communication
information security
training materials
relationship building
  • Support strategic project planning, including needs analysis, during the project kick-off
  • Maintain and communicate training schedules with end users and stakeholders
  • Help technical managers, IT developers, and specialists convey complex technical concepts and business/data workflows to non-technical audiences
  • Model best practices in Information Security
  • Collect and maintain training data to measure training engagement and effectiveness and to support department key performance indicators
  • Develop effective training presentations, tutorials, instructor and student guides, practice activities, assessments, and evaluations in varied formats
  • Gives, receives, and applies feedback constructively and professionally
  • Create, review, and update resource materials as indicated by user feedback, application updates, and stakeholder requests
  • Build relationships throughout the organization to identify and address gaps in user training
  • Facilitate live, instructor-led training sessions with groups or individuals in a variety of settings (in-person, on-site, virtual)
  • Coordinate external vendor-provided training with end users
  • Conduct research to build and maintain level of expertise on core technology, IT applications, and business strategies
What you bring
construction industry
devops
microsoft 365
certification
instructional design
communication skills
  • Experience in the construction industry
  • Able to work on-site full-time (1 day/week remote after 90 days)
  • Understands software delivery methodology, emerging cloud technologies, and DevOps principles
  • 5+ years of experience designing, creating, and delivering technical training solutions
  • Thinks creatively and explores innovative training solutions
  • Has expert-level mastery working in Microsoft 365 productivity applications, SharePoint, and content authoring tools
  • Has exceptional oral and written communication skills, with experience in creating and delivering technical content to both technical and non-technical audiences at all organizational levels
  • Applies adult learning theory, instructional design principles, and business acumen to ensure learning activities are relevant and reasonable within the context of stakeholder needs
  • Demonstrates effective customer service and consultation skills when partnering with stakeholders across the organization
  • APTD or CPTD Certification
  • 2+ years of experience using content authoring tools (Articulate 360, Camtasia, Adobe Creative Suite, Canva, etc.)
  • Has a passion for continuous learning and conducts independent research to identify new workplace technologies, learning and development trends, and credible content to share with team members and learners
  • Ability and willingness to travel up to 20% annually
  • College degree in Education, Organizational Development, or IT-related field preferred
  • Local to the Kansas City Metro area
Benefits
  • 401(k) retirement savings plan with match
  • Competitive pay
  • Life insurance, AD&D, and disability benefits
  • Employee stock ownership plan (ESOP)
  • Medical, prescription drug, dental, and vision insurance plans with flexible spending account option
  • Employee assistance program (EAP)
  • Incentive bonus plan
  • Flexible paid time off policy and paid holidays
Training + Development
Information not given or found
Company
Overview
$1.5+ billion
Annual Revenue
Reflects the company's total sales, showcasing its significant market presence and operational scale.
EMR 0.52
Excellent Safety Record
The company's Exceptional Medical Record (EMR) score demonstrates its commitment to workplace safety, significantly below the industry average.
  • Over six decades, it evolved into a leading specialty contractor renowned for integrated services—from insulation and scaffolding to prefabricated panels and modular pods.
  • With more than 40 U.S. branches, the company tackles a wide variety of commercial and industrial projects like schools, airports, and bridge retrofits.
  • It stands out by bundling services under a single contract, minimizing delays and simplifying project delivery.
  • The firm spearheads innovation with mobile digital plan systems, robotic layout tools, prefabricated bathroom PODs, and custom drywall shapes.
  • Typical flagship work includes high-profile commercial interiors, industrial cleaning, and structural retrofits.
  • An unusual strength is its employee-ownership model, fueling entrepreneurial drive that differentiates it in the specialty contracting space.
Culture + Values
Safety
Commitment to safety
Ensuring a safe and secure environment for all employees and customers.
Quality
Focus on quality
Delivering high-quality products and services that meet or exceed expectations.
Integrity
Honesty and fairness
Maintaining the highest standards of honesty, transparency, and ethical behavior in all dealings.
Employee success
Employee well-being
Fostering a supportive and inclusive work environment that prioritizes employee growth and well-being.
Entrepreneurial spirit
Innovation and initiative
Encouraging creativity, risk-taking, and proactive problem-solving to drive business growth.
Customer alignment
Customer-focused approach
Aligning business strategies and operations to deeply understand and meet customer needs.
Fun
Workplace culture
Creating a positive and enjoyable work atmosphere that fosters team spirit and engagement.
Environment + Sustainability
6,000+ Craftsmen
Team Expertise
Over 6,000 skilled craftsmen deliver high-quality technical solutions with rigorous quality assurance, ensuring excellence in every project.
  • Award-winning “Target Zero Incidents” safety program resulting in industry-leading EMR
  • Drug-free workplace enforced via Substance Abuse Program
  • Principles of Business Conduct guiding highest standards of ethical and legal practices
  • Over 60 offices delivering technical solutions with stringent Quality Assurance
Inclusion & Diversity
  • employees contribute to a culture of unconditional professional respect and inclusivity
  • equitable career development and defined success paths
  • external partnerships to improve representation and engagement
  • collaboration with industry organizations to promote equality and openness
  • leadership and mentorship programs empowering current women operations employees
  • focused pipeline for field and salaried veteran candidates
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