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Senior Technical Training Specialist
Performance Contracting, Inc. (Pci)
Employee‑owned specialty contractor delivering integrated commercial and industrial construction services.
Develop and deliver technical training content to increase productivity and improve day-to-day lives of employees in a specialty contracting company.
Support strategic project planning, including needs analysis, during the project kick-off
Maintain and communicate training schedules with end users and stakeholders
Help technical managers, IT developers, and specialists convey complex technical concepts and business/data workflows to non-technical audiences
Model best practices in Information Security
Collect and maintain training data to measure training engagement and effectiveness and to support department key performance indicators
Develop effective training presentations, tutorials, instructor and student guides, practice activities, assessments, and evaluations in varied formats
Gives, receives, and applies feedback constructively and professionally
Create, review, and update resource materials as indicated by user feedback, application updates, and stakeholder requests
Build relationships throughout the organization to identify and address gaps in user training
Facilitate live, instructor-led training sessions with groups or individuals in a variety of settings (in-person, on-site, virtual)
Coordinate external vendor-provided training with end users
Conduct research to build and maintain level of expertise on core technology, IT applications, and business strategies
What you bring
construction industry
devops
microsoft 365
certification
instructional design
communication skills
Experience in the construction industry
Able to work on-site full-time (1 day/week remote after 90 days)
Understands software delivery methodology, emerging cloud technologies, and DevOps principles
5+ years of experience designing, creating, and delivering technical training solutions
Thinks creatively and explores innovative training solutions
Has expert-level mastery working in Microsoft 365 productivity applications, SharePoint, and content authoring tools
Has exceptional oral and written communication skills, with experience in creating and delivering technical content to both technical and non-technical audiences at all organizational levels
Applies adult learning theory, instructional design principles, and business acumen to ensure learning activities are relevant and reasonable within the context of stakeholder needs
Demonstrates effective customer service and consultation skills when partnering with stakeholders across the organization
APTD or CPTD Certification
2+ years of experience using content authoring tools (Articulate 360, Camtasia, Adobe Creative Suite, Canva, etc.)
Has a passion for continuous learning and conducts independent research to identify new workplace technologies, learning and development trends, and credible content to share with team members and learners
Ability and willingness to travel up to 20% annually
College degree in Education, Organizational Development, or IT-related field preferred
Local to the Kansas City Metro area
Benefits
401(k) retirement savings plan with match
Competitive pay
Life insurance, AD&D, and disability benefits
Employee stock ownership plan (ESOP)
Medical, prescription drug, dental, and vision insurance plans with flexible spending account option
Reflects the company's total sales, showcasing its significant market presence and operational scale.
EMR 0.52
Excellent Safety Record
The company's Exceptional Medical Record (EMR) score demonstrates its commitment to workplace safety, significantly below the industry average.
Over six decades, it evolved into a leading specialty contractor renowned for integrated services—from insulation and scaffolding to prefabricated panels and modular pods.
With more than 40 U.S. branches, the company tackles a wide variety of commercial and industrial projects like schools, airports, and bridge retrofits.
It stands out by bundling services under a single contract, minimizing delays and simplifying project delivery.
The firm spearheads innovation with mobile digital plan systems, robotic layout tools, prefabricated bathroom PODs, and custom drywall shapes.
Typical flagship work includes high-profile commercial interiors, industrial cleaning, and structural retrofits.
An unusual strength is its employee-ownership model, fueling entrepreneurial drive that differentiates it in the specialty contracting space.
Culture + Values
Safety
Commitment to safety
Ensuring a safe and secure environment for all employees and customers.
Quality
Focus on quality
Delivering high-quality products and services that meet or exceed expectations.
Integrity
Honesty and fairness
Maintaining the highest standards of honesty, transparency, and ethical behavior in all dealings.
Employee success
Employee well-being
Fostering a supportive and inclusive work environment that prioritizes employee growth and well-being.
Entrepreneurial spirit
Innovation and initiative
Encouraging creativity, risk-taking, and proactive problem-solving to drive business growth.
Customer alignment
Customer-focused approach
Aligning business strategies and operations to deeply understand and meet customer needs.
Fun
Workplace culture
Creating a positive and enjoyable work atmosphere that fosters team spirit and engagement.
Environment + Sustainability
6,000+ Craftsmen
Team Expertise
Over 6,000 skilled craftsmen deliver high-quality technical solutions with rigorous quality assurance, ensuring excellence in every project.
Award-winning “Target Zero Incidents” safety program resulting in industry-leading EMR
Drug-free workplace enforced via Substance Abuse Program
Principles of Business Conduct guiding highest standards of ethical and legal practices
Over 60 offices delivering technical solutions with stringent Quality Assurance
Inclusion & Diversity
employees contribute to a culture of unconditional professional respect and inclusivity
equitable career development and defined success paths
external partnerships to improve representation and engagement
collaboration with industry organizations to promote equality and openness
leadership and mentorship programs empowering current women operations employees
focused pipeline for field and salaried veteran candidates
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