Senior Commercial Property Manager

Description

Be a part of something great and find yourself At Home, At Sherman! The Senior Commercial Property Manager is responsible for portfolio-level performance monitoring and for ensuring operational excellence, tenant satisfaction, and strong financial results across Sherman Associates’ commercial portfolio. This role drives alignment and cross-department coordination to promote efficiency, transparency, and accountability throughout all commercial operations.

• .Supervise commercial maintenance, if utilized at assigned properties. Develop specifications and continually evaluate service needs and performance in all areas of maintenance and management
• .Collaborate with cross functionally to ensure property positioning supports long-term asset value and occupancy goals
• .Provide direct leadership and day-to-day oversight for in-house managed mixed-use retail properties, ensuring consistent service delivery, tenant satisfaction, and asset performance
• yAs applicable, supervises, coaches, directs, trains, and evaluates staff; Prepares and conducts employee reviews and completes timecard approvals
• .Collaborate and communicate departmental priorities and focus of Commercial Operations with key partners and leadership
• .Partner with leadership to define staffing, technology, and resources needs to support long-term scalability
• .Oversee vendor selection, contract negotiation, and ongoing performance management
• .Responsible for carrying out recruitment, hiring, and payroll duties in partnership with human resources and management
• sOversee portfolio-level operational performance through analysis of financials, management reports, KPIs, and tenant feedback
• pServe as the primary point of contact and relationship manager for 3rd party commercial firm, ensuring all service delivery aligns with Sherman’s operational, financial, and strategic goals
• tLead operational initiatives, including lease abstraction, financial controls, vendor alignment, and service standard consistency
• .Support change management efforts required to evolve commercial operations toward an integrated and standardized operating model
• .Ensure timely completion of service requests and projects with minimal tenant disruption
• .Develop and implement standard operating procedures (SOPs), preventive maintenance programs, communication protocols, and performance benchmarks across portfolio
• .Partner closely with commercial accounting on ledgers, reconciliations, adjustments, and payables
• .Manage tenant move-ins and move-outs, including space readiness, documentation, and final inspections
• .Review and approve annual lease reconciliations, estimates, tenant billings, and collections
• .Prepare and present regular reporting on property performance, incidents, risk exposure, and operational trends
• .Promote cross-collaboration with all service divisions to ensure optimized performance and success of commercial properties
• .Conduct regular performance reviews with third-party leadership to evaluate results, identify efficiencies, and recalibrate priorities
• .Conduct regular property inspections and site visits to assess building conditions, maintenance quality, safety, and lease compliance across Twin Cities and outstate properties, based on operational needs
• .Drive execution of Commercial Operations initiatives aligned with Sherman’s Strategic Plan
• .Serve as a key contributor to short- and long-range portfolio planning, including capital improvements, asset positioning, and occupancy strategies
• .Monitor tenant satisfaction trends and proactively address issues or service gaps

Requirements

.Supervisory Responsibilit

lThis position requires local travel up to 50% of the time with out-of-state travel about 10% of the time

• s.Experience managing a portfolio of six or more properties, including mixed-use assets, with some supervisory responsibilit
• t.Proficient in Microsoft Office Suite: Excel, Word, and Outloo
• s.Ability to manage multiple priorities and meet deadlines independentl
• y.Current and valid driver’s license required. Must pass a Motor Vehicle Record check (MVR) and have a safe driving recor
• lityPet insur
• ceMinimum of 5+ years of commercial property management experienc
• s.High level of initiative and comfort operating in a fast-paced environmen
• y.Walking, standing, bending, climbing, and movement throughout properties and office environments require
• esCPM or RPA certification, or desire/ability to obtain certification preferre
• t.Exposure to typical office conditions with quiet to moderate noise level
• d.Strong organizational, analytical, and problem-solving skill
• nessHospital Indem
• y.Excellent written and verbal communication skill
• ial)Starbucks and Hotel disco
• e.Demonstrate a working knowledge of commercial building systems, including HVAC, electrical, plumbing, and general facilities operation
• NTProfessional office environment with routine use of standard office equipmen
• s.Sound judgment with the ability to apply creative and practical solution
• e.Bachelor's degree or equivalent work-related experienc
• d.Requires grasping, writing, repetitive motions, visual acuity, hearing, and verbal communication abilitie
• TSAbility to sit and/or stand for up to eight hours per da

Benefits

ion$90,000- $115,000 annual salary + bonus eligibility. Pay is based on several factors which vary based on position; including experience, skills, and knowledge the selected individual is bringing to the specific j

• gram9 Paid holidays and competitive PTO program (starting at 15 days annualized – only add for resident
• nityLong-Term Disabi
• anceAdditional Supplemental Insurance Policies inclu
• anceFully paid employee assistance pro
• gramFully vested 401k company match pro
• lansFully paid short term disabi
• udesLow Deductible Health Insurance P
• lityFully paid life insur
• dingVoluntary Accident & Critical Ill

Training + Development

Interview process

Visa Sponsorship

Security clearance