Real estate development, management, and investment firm specializing in residential and mixed-use properties.
Marketing, leasing, compliance, and admin support for apartment community.
5 days ago ago
$21 - $25
Junior (1-3 years)
Full Time
Rochester, NY
Onsite
Company Size
400 Employees
Service Specialisms
Real Estate Development
Construction
Property Management
Asset Ownership
Marketing
Legal Services
Finance
Accounting
Sector Specialisms
Affordable Housing
Multifamily Residential
Property Management
Real Estate Development
Construction
Housing Rehabilitation
Role
Description
lease processing
rent collection
service requests
work orders
digital marketing
reporting
Work effectively with staff, residents, applicants and visitors.
Handle all details of move-ins and move-outs, giving special attention to apartment inspection check lists.
Perform administration tasks such as follow up on resident and prospect emails, process invoices, process rent checks, etc.
Create and execute resident retention events and new prospect events to help drive traffic to the property.
Assist other members of the property team as directed or needed.
Perform Emergency on-call duties as required or assigned.
Report accidents and emergency situations to the Community Manager immediately.
Adhere to all Company personnel directives as per the manual of policies and procedures.
Assist with marketing apartments through various digital advertising platforms and regular community outreach.
Work closely with resident prospects – provide apartment tours.
Prepare, process and sign all leases and related forms for all units.
Collect rents and handle delinquent accounts in a timely and efficient manner.
Receive and process service requests.
Assist with maintaining property social media pages.
Support/back up the Community Manager when needed.
Complete regular and special reports and duties as directed by Community Manager.
Work with maintenance team to communicate daily work orders, turn over instruction and regular property maintenance.
May be required to assist at other Conifer locations as needed
Ensure that residents are provided with a clean well-maintained community. Perform any necessary touch up cleaning that may be needed when you first arrive (all common areas, entry and model).
Perform move in inspections and generate applicable work orders as required.
Requirements
yardi
msoffice
aas degree
high school
customer service
housing experience
Some accounting/bookkeeping experience or math aptitude needed to assist with rent reporting, collections, variances.
Demonstrated excellent written/oral communication skills.
Excellent interpersonal and customer service skills.
High School Diploma or Equivalent required.
Positive outgoing attitude to assist residents, visitors, fellow employees, community representatives.
Yardi, Boston Post or other property management, housing software experience helpful or will train.
Ability to exercise good business professionalism and business judgment at all times.
effective problem-solving skills.
Minimum 1-3+ year’s prior experience in apartment housing with affordable housing/Tax Credit, RD, HUD programs a plus.
Prior office support/clerical experience needed; ability to keep accurate records.
ability to meet all required deadlines.
Able to work both independently and a team.
Certification Preferred or willing to obtain: COS (Certified Occupancy Specialist) LIHTC (Low Income Housing Tax Credit)
Strong organizational, time management, and multi-tasking skills
Physical attendance at assigned work location during scheduled hours is essential.
Flexibility – able to prioritize projects and adapt work projects quickly when needed.
Prior leasing, marketing, event planning, customer service experience helpful, with ability to provide residents and prospects with excellent customer service.
Compliance experience (LIHTC, HUD-Section 8, other) preferred or willing to train.
Benefits
40 Hours per Week
Non Exempt
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
12,000
Housing Units Completed
Over 12,000 units of housing completed, contributing to local economies.
Founded with a vision to provide high-quality, affordable housing and mixed-use developments.
Develops, finances, owns, and operates residential and commercial properties across the country.
A key player in urban revitalization and the creation of sustainable, vibrant communities.
Experienced in multifamily housing projects, with a focus on enhancing community living.
Specializes in tax-credit financing, bringing innovative funding solutions to housing projects.
Continues to grow through strategic partnerships and a commitment to long-term property management.
Culture + Values
Over 21,000 affordable housing apartments
Developed across the US
The company has developed over 21,000 affordable housing apartments in multi-family communities nationwide.
More than 300 communities
Nationwide presence
The company has created affordable housing across over 300 residential communities in various regions.
50 years in business
Longstanding commitment
The company has been dedicated to affordable housing for 50 years, building a strong reputation in the industry.
Over 21,000 affordable housing apartments
Nationwide impact
The company has developed over 21,000 affordable housing apartments across more than 300 residential communities.
At the heart of success is a passion for helping people succeed.
A critical sense of responsibility to help all people, no matter their circumstance, to have a place where they feel respected, connected, comfortable, and confident – a place they can call home.