Digital Solutions Coordinator

Description

• Liaise with graphic design resources to produce customer approved designs for projects holding them accountable for meeting customer expectations
• Document & validate all customer requirements for custom digital projects
• Collaborate with customers to ensure image selections and edits align with their design vision & project requirements
• Manage multiple customer projects simultaneously, meeting all required performance metrics & KPIs
• Collect & submit all required information to quotes team to quote customer digital projects
• Review customer provided art images to confirm suitability for print to wall coverings
• Facilitate proactive communication with customers & field sales representatives regarding assigned customer digital projects
• Manage project timelines
• Conduct intake for digital project requests to determine requirements
• Using designated tools & platforms execute level one design activities meeting customer requirements, including but not limited to: image searches, image generation, perform minor image resizing/cropping
• Using designated tools & platforms, execute image searches meeting customer requirements

Requirements

• Strong organizational and time management skills with the ability to prioritize tasks effectively.
• Proficient in Microsoft Office and standard business software; experience with project management or service management systems is a plus.
• Strong attention to detail and accuracy in documentation and communication.
• Prior experience in the wallcovering, architectural products, or commercial interiors industry is a plus.
• 2–4 years of experience in project coordination, preferably in a manufacturing or design-related environment.
• Proven ability to manage multiple complex projects simultaneously with minimal supervision.
• Self-motivated and solutions-oriented, with the ability to work independently and collaboratively across cross-functional teams.
• Must be able to sit for long periods and occasionally lift up to 20 lbs safely
• Experience with advanced graphic design software (Adobe Illustrator, Photoshop, Firefly) is a preferred
• Background in graphic design is a plus.
• Bachelor’s degree in Business Administration, Interior Design, or a related field preferred; equivalent work experience will be considered.
• Excellent verbal and written communication skills, with a professional and customer-focused approach.

Benefits

• Company events
• 401(k) with company match
• Paid training and career development
• Company paid Short Term Disability & Life Insurance with supplemental options available for employees
• Vacation time, personal time, and 11 paid holidays
• Medical, Dental and Vision Insurance including a Flexible Savings Account
• Employee well-being benefits including robust EAP offering

Training + Development

Interview process

Visa Sponsorship

Security clearance